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The Elk & Avenue Hotel

Mountain hotel with restaurant, near Banff Lake Louise Tourism Bureau

  • Free WiFi and free parking
From
S$174

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Indoor Spa Tub
  • Standard Room, 2 Queen Beds - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 22.
1 / 22Hotel Front – Evening/Night
8.6.Fabulous.
  • Very helpful receptionist/front desk. She was able to accommodate our request. The hotel…

    May 22, 2021

  • Great place clean and view of the mountain.

    Apr 17, 2021

See all 1,237 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 162 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Terrace

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Laundry facilities
  • Hair dryer

What’s around

  • In a national park
  • Banff Centre for Arts and Creativity - 14 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Tunnel Mountain - 38 min walk
  • Cave and Basin National Historic Site - 27 min walk
  • Banff Springs Golf Club - 2.6 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed (Pet Friendly)
  • Standard Room, 2 Queen Beds Pet Friendly

What’s around

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 14 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Tunnel Mountain - 38 min walk
  • Cave and Basin National Historic Site - 27 min walk
  • Banff Springs Golf Club - 2.6 mi / 4.1 km
  • Banff Gondola - 2.6 mi / 4.2 km
  • Upper Hot Springs - 2.7 mi / 4.4 km
  • Mount Norquay Ski Resort - 4.4 mi / 7.1 km
  • Sunshine Village - 11.4 mi / 18.4 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 6 min walk
map

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Microwave in a common area

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1988
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Closed captioned TV

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Special features

Dining

Farm & Fire - Onsite restaurant.

Good Earth - Onsite coffee shop. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Banff International
  • Elk Avenue Hotel Banff
  • Hotel Banff International
  • Elk Avenue Hotel
  • Elk Avenue Banff
  • The Elk Avenue Hotel
  • The Elk & Avenue Hotel Hotel
  • The Elk & Avenue Hotel Banff
  • The Elk & Avenue Hotel Hotel Banff

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per night

Service animals exempt from fees

Policies

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Elk & Avenue Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, cats and dogs are welcome. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Farm & Fire. Nearby restaurants include Ticino Swiss-Italian Restaurant (3-min walk), Grizzly House (4-min walk), and Rose and Crown (4-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and spelunking.
8.6.Fabulous.
  • 10.0.Exceptional

    Birthday weekend

    Clean, contemporary comfy beds

    Bernadette, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Absolute WORST bed in Banff!

    This was our first stay at Elk and Avenue since i was Banff International. Our room had to have the Worst Bed in Banff. The mattress sagged in the middle, so my wife and i were smushed in the middle. Aside from the sag, it was just unpleasant feeling; hard and lumpy. The pillows were horrible! Very thick and hard. The sheets were very rough. We just tossed and turned all night unable to get comfortable at all. We have stayed in almost every hotel in Banff, this was 100% the worst experience so far. There was off staining on the ceiling and the carpet. Checknin staff were pleasant and friendly, but the gentleman that checked us out said barely 5 words to us. The Only positive about our stay was that the water pressue in the shower was Fabulous... but a great 5 minute shower does not make up for 8 hours of misery in bed. Will not stay here again!

    mindy, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay with very friendly staff

    Mark, 1 night trip with friends, Apr 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great coffee shop downstairs

    The room was great!! Very friendly service, loved the little coffee shop downstairs, and the restaurant!! Everything and everyone was friendly and good!

    Mia, 2 night trip with friends, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was clean and

    Beverly, 1 night family trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Won't be back

    Room was clean and hotel was descent, but service wasn't great. The gentleman that checked us in didn't seem like he wanted to be there and was rude. My partner said good morning to a staff member there and they didn't respond. Hotel bar continued serving people already seated well into the night but wouldn't allow us to sit and have 1 drink....

    1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and modern, comfortable bed, quiet and close to downtown

    1 night trip with friends, Mar 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked being close to the main street and enjoyed the comfort of my room didnt like having to park 2 streets away because my truck was too big

    1 night trip with friends, Mar 19, 2021

    Verified Expedia guest review

  • 6.0.Good

    Overall basic hotel. Our blinds didn't work whoch was disappointing because the room looked out onto other rooms at the hotel as well as the hallway. Tried to do contactless checkout but the phone in the room didnt work either. It was an OK stay and they have rehabbed the lobby area and the basics of the room.

    2 night family trip, Mar 19, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The smell of fireplace throughout the hotel was really nice

    1 night family trip, Mar 12, 2021

    Verified Expedia guest review

See all 1,237 reviews