Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
The Rimrock Resort Hotel
Mountain resort with 2 restaurants, near Upper Hot Springs
- Free WiFi
- Collect stamps
- Price Guarantee
FromS$258S$206
9.0Superb1,677 verified Hotels.com guest reviews
Great room with great Mountain View! Staff were friendly.
May 6, 2019
From start to finish it was an amazing stay here. We were celebrating our 35th…
Dec 5, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free WiFi
- Parking available
- Pool
- Bathtub
- Gym
- Air Conditioning
Property highlights
Main amenities
- 343 guestrooms
- Daily housekeeping
- 2 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool
- Breakfast available
What’s around
- In a national park
- Upper Hot Springs - 3 min walk
- Banff Gondola - 4 min walk
- Spray River West Trailhead - 24 min walk
- Bow Falls - 34 min walk
- Banff Cascades of Time Gardens - 39 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
- Dining venue(s)
- Fitness facilities
- Shuttle services
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
- Full-service spa
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Standard Room With Obstructed Views, 2 Queens
- Premium Room With Mountain View, 2 Queens
- Grandview Room With Panoramic Valley Views, 1 King
- Standard Junior Suite With Obstructed Views, 1 King & Sofa Bed
- Premium Room With Mountain View, 1 King
- Standard Room With Obstructed Views, 1 King
- Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed
- Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed
- Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony
- Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony
- Signature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony
- Signature Grandview 800 With Panoramic Valley View And 1 King Bed
- Signature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony
- Suite Infinity
Location
- In a national park
- Upper Hot Springs - 3 min walk
- Banff Gondola - 4 min walk
What’s around
Landmarks
- In a national park
- Upper Hot Springs - 3 min walk
- Banff Gondola - 4 min walk
- Spray River West Trailhead - 24 min walk
- Bow Falls - 34 min walk
- Banff Cascades of Time Gardens - 39 min walk
- Banff Centre for Arts and Creativity - 2.9 mi / 4.7 km
- Banff Lake Louise Tourism Bureau - 2.7 mi / 4.4 km
- Banff National Park Information Centre - 2.7 mi / 4.4 km
- Banff Springs Golf Club - 2.8 mi / 4.5 km
- Banff Park Museum - 2.4 mi / 3.8 km
Getting around
- Calgary Intl. Airport (YYC) - 98 min drive
- Banff Station - 10 min drive
- Free area shuttle
At a glance
Hotel size
- This hotel has 343 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 4 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Alberta may have travel restrictions in place due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (CAD 22.00 per night; includes in/out privileges)
- Onsite valet parking (CAD 36.00 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
In the hotel
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- 2 restaurants
- 2 bars/lounges
- Coffee shop/café
- Room service (during limited hours)
Things to do
- Hiking/biking trails on site
- Ice skating on site
- Racquetball/squash on site
- Bicycle rentals nearby
- Golfing nearby
- Kayaking nearby
- Mountain biking nearby
- Rafting nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Snowboarding nearby
- Snowshoeing nearby
Working away
- Number of meeting rooms - 13
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 1993
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Picnic area
- Terrace
- Fireplace in lobby
- Television in common areas
Accessibility
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible path to lift
Languages Spoken
- English
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
Freshen up
- Shower/tub combination
- Designer toiletries
- Hair dryer
Be entertained
- 32-inch LCD TV
- Pay movies
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Free local calls
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Special features
Spa
Rimrock Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Recreation
On Site
- Health club
- Sauna
- Spa tub
- Steam room
- Hiking/biking trails on site
- Ice skating on site
- Racquetball/squash on site
Nearby
- Bicycle rentals nearby
- Golfing nearby
- Kayaking nearby
- Mountain biking nearby
- Rafting nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Snowboarding nearby
- Snowshoeing nearby
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Small print
Also known as
- Rimrock
- Rimrock Banff
- Rimrock Resort Hotel
- Rimrock Resort Hotel Banff
- The Rimrock Resort Hotel Banff
- The Rimrock Resort Hotel Resort
- The Rimrock Resort Hotel Resort Banff
Optional extras
Self parking costs CAD 22.00 per night with in/out privileges
Valet parking costs CAD 36.00 per night with in/out privileges
Rollaway beds are available for CAD 25.0 per night
Breakfast costs between CAD 8 and CAD 35 per person (approximately)
Policies
Guests under 16 years old are not allowed in the spa.
Parking height restrictions apply.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, The Rimrock Resort Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs CAD 22.00 per night. Valet parking costs CAD 36.00 per night. Electric vehicle charging is available.
- Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
- Sorry, pets aren't allowed.
- You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 2 onsite restaurants. Nearby restaurants include Rose and Crown (2.5 mi), Block Kitchen & Bar (2.5 mi), and The Maple Leaf (2.5 mi).
9.0Superb1,677 verified Hotels.com guest reviews
- 10.0Exceptional
Mountain paradise with snow flakes!
Fantastic! Everything was awesome! Super friendly staff! We are happy to refer, already shared with our friends! Thank you Frances at front desk!
Batdulam, 3 night trip, Nov 17, 2020
Verified Hotels.com guest review
- 10.0Exceptional
As always, the Rimrock was spectacular. The service is always top notch and the view is second to none! Staff are fantastic and the beds are by far the most comfortable I have slept on. I am excited to see it all decorated for Christmas, my favourite time at the Rimrock.
Cathy, 1 night business trip, Nov 9, 2020
Verified Hotels.com guest review
- 2.0Poor
Rimrock Resort in Banff
Requested to change my room as room right across from us was partying all night but they did not Even left at 6 am as we could not sleep and not even sorry from the person after listening to us what why we are checking out early and
Galeeb, 1 night trip, Nov 7, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Would stay here again any day
The service at Rimrock is second to none, there staff is super friendly and helpful especially Richard at the conceirge desk. The views are amazing the food is heavenly and the drinks are unique and tasteful.
Michael, 1 night trip, Nov 6, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Awesome stay!!
Amazing service and hospitality!😊
glen, 2 night trip, Nov 6, 2020
Verified Hotels.com guest review
- 2.0Poor
Rimrock Resort Banff
Stayed for 2 nights. Had issue as the room across www form us was very noisy all night. Called frontdesk to change our room for the second day but was not able to change for same type of room as apparently all sold out. Next night we just left at 6 am for the same issue
Galeeb, 1 night trip, Nov 6, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Amazing
Amazing stay at a wonderful hotel with a great view. Service was excellent. Looking forward to going back
1 night trip, Oct 31, 2020
Verified Hotels.com guest review
- 10.0Exceptional
It was a great stay. Super sevice. Beautiful views.
1 night trip, Oct 31, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Amazing views, staff were so friendly and helpful. The food at Larkspur was really great too.
Michelle, 6 night trip, Oct 27, 2020
Verified Hotels.com guest review
- 10.0Exceptional
The setting was beautiful and totally unique. The views were stunning and I loved the interior design of the building. Will definitely be going back too. Very cozy and romantic!
HC, 1 night romance trip, Oct 17, 2020
Verified Expedia guest review