Tucked away in the heart of Banff, Banff Caribou Lodge and Spa offers a warm welcome with a cozy lobby fireplace, playground for kids to enjoy and an inviting Red Earth Spa. Indulge in yoga classes at the gym or relax by treating yourself to manicure/pedicure treatments. With free self parking, helpful staff always on hand and excellent dining options nearby.
Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
Banff National Park Information Centre - 14 min walk - 1.2 km
Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
Getting around
Calgary International Airport (YYC) - 92 min drive
Banff Station - 17 min walk
Restaurants
The Canadian Brewhouse - 13 min walk
The Old Spaghetti Factory - 13 min walk
A&W Canada - 6 min walk
PARK Distillery Restaurant + Bar - 14 min walk
Shoku Izakaya - 15 min walk
About this property
Banff Caribou Lodge and Spa
When you stay at Banff Caribou Lodge and Spa, you'll be within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and restaurant.
At a glance
DONE
Hotel size
190 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Yoga classes
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business centre
2 meeting rooms
Computer station
Conference space (765 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Built in 1993
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Vegetarian dining options
Locally owned and organised tours and activities
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Special features
Spa
Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Frequently asked questions
Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Banff Caribou Lodge and Spa also has a sauna and a fitness centre.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an on-site restaurant.
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 18 minutes' walk from Bow River. Travellers say that the area is walkable and ideal for skiing.
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Reviews
Banff Caribou Lodge and Spa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The hot tub was consistently described as great, clean, and well-maintained. (188 reviews)
The spa was highly praised for being lovely, great, clean, and offering valuable relaxation experiences. (137 reviews)
Breakfast at the property was convenient and good, with options available at the on-site restaurant, The Keg. (46 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Hot Tub
Air conditioning
Lobby
Restaurant
Parking
Bathroom
Reviews
Verified
10/10 Exceptional
8 Apr, 2026
Great place for a family trip. Love everything there the cozy room, bright balcony, beautiful lobby and the restaurant attached to it is very good too
Lucy
Lucy, 1-night trip
Verified
10/10 Exceptional
31 Mar, 2026
Great on-site restaurant. Great public transportation.
Tim
Tim, 6-night trip
Verified
10/10 Exceptional
22 Apr, 2026
Staff was alright nice hot tub can fit lots of people beds are not comfortable just like every hotel nice area walking distance to everything
Barton
Barton, 1-night trip
Verified
10/10 Exceptional
11 Apr, 2026
Comfortable room, quiet
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
6 Apr, 2026
Staff was friendly. Shuttle to Lake Louise Ski Resort was amazing.
Neal
Neal, 1-night trip
Verified
10/10 Exceptional
12 Apr, 2026
Clean and convenient. Easy parking and good breakfast (not included) $15 room credit per day.
Javier
Javier, 4-night trip
Verified
10/10 Exceptional
17 Feb, 2026
Staff were great, dining was incredible
Jake
Jake, 1-night trip
Verified
8/10 Very good
3 Feb, 2026
Great staff and great food.
Clayton
Clayton, 1-night trip
Verified
10/10 Exceptional
28 Jan, 2026
Beautiful hotel great hot pools highly recommend
nicole
nicole, 2-night trip
Verified
10/10 Exceptional
10 Apr, 2026
Seamless check-in. Accommodating, efficient, and friendly Front Desk Agent.
Ana
Ana, 1-night trip
Verified
8/10 Very good
9 Feb, 2026
Spa was lovely
kianna
kianna, 2-night trip
Verified
8/10 Very good
13 Feb, 2026
Staff was great, room was good.
Penny
Penny, 1-night trip
Verified
6/10 Good
13 Apr, 2026
The hotel was clean and the staff were very friendly and helpful. The doors have 0 sound blocking and I heard people talking in the common halls all night.
Owen
Owen, 1-night trip
Verified
10/10 Exceptional
26 Jan, 2026
Room was clean and staff was very good.
Harvey
Harvey, 4-night trip
Verified
10/10 Exceptional
19 Jan, 2026
Rooms were clean , staff was great, love the big hot tub!!
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
4 Feb, 2026
Always a great stay. Clean and comfortable
Derek
Derek, 1-night trip
Verified
10/10 Exceptional
22 Jan, 2026
Loved this place! Very clean room, nice staff, and amenities
Vera
Vera, 6-night trip
Verified
8/10 Very good
7 Feb, 2026
Rooms are a bit tired - but clean and staff was great
Nancy
Nancy, 4-night trip
Verified
10/10 Exceptional
25 Feb, 2026
The facility was spotless. The staff were great. Rooms were comfortable.
Trudy
Trudy, 2-night trip
Verified
8/10 Very good
1 Mar, 2026
Fast check in. Room was small but for the price it served us well. The Keg breakfast was very good.
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
5 Feb, 2026
room was cleaned and the staffs are friendly, accommodating and very helpful.
ma christhia
ma christhia, 1-night trip
Verified
8/10 Very good
4 Feb, 2026
Front desk staff were very welcoming.
Ray
Ray, 1-night trip
Verified
10/10 Exceptional
19 Mar, 2026
Simply one of the best properties in Banff. With the awesome hot tub, ski shuttle (you’re 2nd on, which is important) and the Keg on site, you can’t go wrong.
Shoutout to Tyler and the nice English bartender at the Keg for their great service.
5 stars.
Sean
Sean, 2-night trip
Verified
8/10 Very good
11 Feb, 2026
Comfortable rooms and great staff. Very clean. Good location.
Tanja
Tanja, 1-night trip
Verified
10/10 Exceptional
7 Feb, 2026
Exceptional!
Great location
Wonderful staff
Accommodations were 👌