Marina del Rey Hotel - Marina del Rey

Stayed here for a night, after arriving at LAX and before driving to Palm Springs the next day. Check-in was easy and all staff members were very pleasant. We received a complimentary upgrade to a king suite, which was huge and very comfortable with a view of the marina. Even though we had a balcony that looked over the marina (sea lions barking in the evening!) and the outdoor restaurant/bar (busy!), it was very quiet in our room once we closed the sliding glass doors. Breakfast was great the next morning, but expensive (ie, hotel prices). My sole complaint is that the only parking option is a $38 per day valet, which is sort of ridiculous.

While this hotel is beautiful from the outside there are very big misses with the amenities. We checked in and changed to enjoy the pool and spa since it was such a nice day and were quickly disappointed. There were not more than 5 people in the area but the pool and hot tub were DIRTY! There was a band-aid in the hot tub and sand/dirt in the pool. We went directly to the front desk to alert them of the situation and they assured us that it would be fixed.Also the hot tub's jets were not working so the filter was just moving dirty water around which is a breeding ground for infections. This is out second time and I have to say it will be out last. When we woke up the next morning not only was there food all over the pool walking area but the baind-aid was STILL THERE!! It was a loud night with people in and out of the pool and spa and nothing was cleaned! When we complained to the manager and I said they should not charge a resort fee she rudely replied: "we don't charge a resort fee". Maybe that is why their amenities were unsanitary and not maintained. I would rather pay for a resort fee than for a $38 (a night!!) "valet" that parks or car a few steps from the entrance of the hotel.

Great location on waterand very near airort

Really well decorated. Got bigger room. Very nice. Hot tub not hot enough but lovely.

We will not stay here again. At check-in, I was given a room on the first floor located right off the lobby. The clerk actually pointed to my room from the check-in desk (we could see it from where we were standing). I asked if the room would be quiet and if I could get a room farther away from the lobby. The clerk told me no other rooms were available because I checked in late (I checked in 2 hours after booking my room on Hotels.com). She was really rude. When I got to my room, I discovered that the “city view” described on Hotels.com was a view of the parking lot. The room was located directly behind and just a few feet from the busy valet parking area. I went back to the check-in counter to ask again about moving my room. A different clerk was at the counter. She was professional and welcoming, she apologized for the other clerk’s behavior, and she immediately found me another room. A second problem arose with the hotel’s room service. I filled out the breakfast card and hung it on my door. Breakfast didn’t arrive the next morning. I checked the door and the card was still there; it hadn’t been picked up. I called in my order. When breakfast arrived, the $18 breakfast package I selected somehow amounted to a $44 bill! Coffee was an $8 add-on not included in the breakfast, plus several other unexpected room service charges. One order of bacon and eggs for $44. We will not stay here again.