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Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool
Outdoor pool, a heated pool
Pay films
Executive Room, 1 King Bed, Non Smoking (Universal) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property
Suburban hotel with outdoor pool, near Universal Studios Hollywood
8.4 out of 10 Very good
8.4/10 Very good

1,990 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available
The price is S$371
Price available on 29/06/2023
Map
555 Universal Hollywood Dr, Universal City, CA, 91608
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Universal Studios Hollywood - 7 min walk
  • Universal CityWalk - 10 min walk
  • The Wizarding World of Harry Potter™ - 4 min drive
  • Warner Brothers Studio - 6 min drive
  • Hollywood Bowl - 6 min drive
  • Dolby Theater - 6 min drive
  • TCL Chinese Theatre - 7 min drive
  • Hollywood Roosevelt Hotel - 7 min drive
  • Pantages Theatre - 6 min drive
  • Hollywood Walk of Fame - 7 min drive
  • Hollywood Boulevard - 9 min drive

Getting around

  • Burbank, CA (BUR-Hollywood Burbank) - 17 min drive
  • Van Nuys, CA (VNY) - 23 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Los Angeles Intl. (LAX) - 50 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 9 min walk
  • Area shuttle

Restaurants

  • In-N-Out Burger - 16 min walk
  • Flight of the Hippogriff - 10 min walk
  • Antojitos Authentic Mexican Grill - 9 min walk
  • Krusty Burger - 7 min walk
  • Gru's Lab Cafe - 7 min walk
Map

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers a great location, putting you within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Sierra, which serves Californian cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and overall property condition. The property is only a short walk to public transportation: Universal City Station is 9 minutes away.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 495 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (up to 75 lb per pet)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Secured covered on-site self-parking (USD 40 per night; includes in/out privileges)
  • On-site valet parking (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (32000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Cafe Sierra – This restaurant specialises in Californian cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 60.00 per accommodation, per day

Optional extras

  • WiFi is available in guest rooms for USD 7.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for USD 12.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for USD 7.95 (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 34.00 for adults and USD 19.50 for children
  • Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Covered self-parking costs USD 40 per night with in/out privileges
  • Valet parking costs USD 50 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City offer free cancellation for a full refund?
Yes, Hilton Los Angeles/Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Los Angeles/Universal City?
As of 6 June 2023, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 29 June 2023 start from S$371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Los Angeles/Universal City?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Los Angeles/Universal City?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Los Angeles/Universal City?
Yes, pets are welcome, with a maximum weight of 75 lb per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Los Angeles/Universal City?
Yes. Self-parking costs USD 40 per night. Valet parking costs USD 50 per day. Electric car charging is available.
What are the check-in and check-out times at Hilton Los Angeles/Universal City?
You can check in from 4 PM - anytime. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Los Angeles/Universal City and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area. Hilton Los Angeles/Universal City also has a garden.
Are there restaurants at or near Hilton Los Angeles/Universal City?
Yes, Cafe Sierra offers Californian cuisine.
What's the area around Hilton Los Angeles/Universal City like?
Hilton Los Angeles/Universal City is a short 9-minute walk from Universal City Station and 7 minutes' walk from Universal Studios Hollywood. Travellers say that the area is walkable and good for families.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Poor

They need more help when over booked
This was a family trip but hotel is not family friendly arived at 1:45 and could not get a room left came back around 8pm room was still not ready... Had to do some adjusting... They were really busy with a prom or special event and were not properly staffed to handle it
christian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rooms not ready
Arrived early 6am. Was not expecting our room to be ready. Clerk at front desk was kind of rude and the whole family was not happy. He then told us to cone back at 3pm to get or rooms. Arrive at 3:45pm. My sons rooms was not ready and was told check in was at 4pm. At 4:45 their room was still not ready!
Cynthia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Good hotel, great location but a little smelly
We stayed at this Hilton to be closer to Universal Studios and the location was the best part. The complimentary shuttle to the park was a little stressful because it would get full and sometimes you would have to wait 15 mins for it to drop off and come back again. Staff were all very kind and attentive. Room service was pricy but delicious (and the kids quesadilla meal was actually a good deal). The only problem was the room. The first room we had reeked of cigarettes the minute we walked in. Like someone had lit up in there after housekeeping came thru. We were given a different room and a few hours later when the A/C kicked on, the new room smelled a little of cigarettes too. Staff said some guests smoke “and just pay the fine because they can afford it” at this nonsmoking hotel but I suspect the hotel was smoking back in the day and was not able to do a good vent clean out when it converted to nonsmoking, so some rooms get the vague used-to-be-smoking-hotel odor to it. Other than that, it was a nice hotel, gave us a quiet place to rest after spending the day at the park (which is an easy 8 min walk away if you don’t want to wait for that shuttle).
Nicole, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Renee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
Loved the breakfast and shuttle. Super friendly and close to the park. Will stay again. Only down side was my room safe did not work, no freezer in mini fridge, ice machine was out on my floor and main shower head did not work so had to use mini shower head.
Amy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Sadly disappointed with amenities
The bell and valet service were both excellent! Sadly, it was very disappointing that there weren’t any USB ports or free WiFi available in the rooms. The water pressure and cleanliness were also lacking. Staying in a luxury hotel with premium rates we had hoped for better.
Susan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel for visiting Universal Studios
Great hotel for visiting Universal Studios. Walking distance. Room was really comfortable and we had a nice view of the park. Pool was lovely. Food is pricey, which is normal, but without a car its hard to access any cheaper options.
2-night family trip
Verified Hotels.com guest review