My husband and I spent a weekend getaway at the Vinoy. The property is beautiful and the pool is especially nice. The service, however, was not good. We waited at the restaurants for servers to take our order and when the order came it was not correct. Also, we were told drink coupons were not honored at the pool, but that the front desk would take drinks off of our bill at the end of our stay. That turned out not to be correct. I called the spa on Saturday morning to book a service and was asked to leave a message, which I did. Nobody ever returned my call. Finally, we did not receive any maid service at all until late Sunday when we asked for extra towels. We enjoyed our weekend, but expected better service from such a regal and expensive property.