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Universal's Loews Portofino Bay Hotel

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Exterior
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Universal's Loews Portofino Bay Hotel

Universal's Loews Portofino Bay Hotel

4.0 star property
4-star aparthotel with 5 restaurants, near Universal Studios Florida

9.0/10 Superb

1,079 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
5601 Universal Blvd, Orlando, FL, 32819

Room options

About this area

What's nearby

  • In Florida Center
  • Universal Orlando Resort - 1 min walk
  • Universal Studios Florida - 2 min walk
  • The Wizarding World of Harry Potter™ - 21 min walk
  • Orlando International Premium Outlets - 31 min walk
  • Universal CityWalk - 1 min drive
  • Universal’s Islands of Adventure - 5 min drive
  • Mall at Millenia - 10 min drive
  • Florida Mall - 15 min drive
  • Aquatica - 13 min drive
  • Orange County Convention Center - 14 min drive

Getting around

  • Orlando International Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 39 min drive
  • Orlando Station - 13 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • The Palm - 3 min walk
  • Emack & Bolio's - 3 min walk
  • Mama Della's Ristorante - 5 min walk
  • Sal's Market Deli - 5 min walk
  • Bubba Gump Shrimp Co. - 12 min walk

About this property

Universal's Loews Portofino Bay Hotel

When you stay at Universal's Loews Portofino Bay Hotel, you'll be in a fantastic location, only a five-minute walk from Universal Orlando Resort and Universal Studios Florida. Guests can indulge in deep-tissue massages, body wraps or facials, and Bice Ristorante, one of 5 restaurants, serves Italian cuisine and is open for dinner. 3 outdoor pools and 2 bars/lounges are on site, and apartments offer nice touches such as iPod docks and dressing gowns. Fellow travellers say great things about the comfortable beds and location.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Property size

  • 750 apartments
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Off-site

  • Free theme park shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Free theme park shuttle
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference centre (42000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Art gallery on site
  • Designer shops on site
  • Arcade/games room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Visual fire alarm

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Bice Ristorante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli – This bistro serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill – This restaurant is located by the pool. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Microwaves are available for USD 15 per night

Renovations and closures

The property will be renovating from 1 June 2023 to 9 January 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self-parking costs USD 28 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Does Universal's Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal's Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Universal's Loews Portofino Bay Hotel?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Universal's Loews Portofino Bay Hotel on 12 February 2023 start from S$611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Universal's Loews Portofino Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Universal's Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal's Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal's Loews Portofino Bay Hotel?
Yes. Self-parking costs USD 28 per night.
What are the check-in and check-out times at Universal's Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal's Loews Portofino Bay Hotel and nearby?
Universal's Loews Portofino Bay Hotel has 3 outdoor pools, 2 bars and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Universal's Loews Portofino Bay Hotel?
Yes, there are 5 on-site restaurants, featuring al fresco dining and Italian cuisine. Nearby restaurants include Mama Della's Ristorante (5-min walk), Sal's Market Deli (5-min walk) and Bubba Gump Shrimp Co. (12-min walk).
What's the area around Universal's Loews Portofino Bay Hotel like?
Universal's Loews Portofino Bay Hotel is a short 1-minute walk from Universal Orlando Resort and 16 minutes' walk from Universal’s Islands of Adventure. Travellers say that the local area is good for shopping and very walkable.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Very nice venue!
Abdulrahman, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Phenomenal hotel!
Phenomenal hotel. Always love opera on the piazza and dining at Bice
Sandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

November holiday visit
Excellent stay. The club room was a great bonus with fresh fruit and veg for each meal time. Lovely atmosphere around the bay in the early evening.
Susan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would recommend.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is in a stunning location, the building, river etc is all very well kept. Staff on reception great, very friendly & helpful. We stayed in the east wing, not facing the water but still a nice view. Has a small shop, Starbucks and a few restaurants at the bottom. We didn’t have time fo use the pools or other facilities however these all looked nice too. Would stay again for the convenience to the parks - 5 mins on the boat.
CHARLIE, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

4/10 Fair

Alarm went off for hours during the night due to a kitchen fire. Prices are getting overpriced for basics like water, they allow pets which barked at all hours.
Jason, 4-night family trip
Verified Expedia guest review