JW Marriott Gold Coast Resort & Spa

It is a bit run down, even no door bell! Buffet Breakfast is the same for the whole year except some special occasions like xmas (ate there for 7 days, it is the same everyday, asked staff, she said almost the same for whole year).

Not worth... first Marriott where even breakfast doesn’t include Expresso or Latte! Bathroom door wasn’t closing...

It was a great, nice and clean hotel. But that was not what captured me but the service staff have really impressed me right from the minute we stepped in to the time we depart. Special thanks to Yuka who made our check in a smooth and easy one, thank you to the breakfast team and those who make sure we come back to Super clean rooms. But just one thing that we didn’t quite expect was... it’s way too far from the centre of surfers Paradise. Too expensive to travel via taxi so we ended up with taking the tram and doing lots of walking on most days! Nevertheless, thank u from Singapore.

It was a very pleasant stay overnight, with great views of the river & mountains, & a partial sea view from the balcony. The only complaint was the air conditioner set so cold. We tried to adjust it; but it kept returning to 20 degrees - far too cold to be pleasant.

The staff were amazing and couldnt do enough for us

Place under renovation but no renovating actually taking place so bars are closed no mini bar can’t take advantage of spar because I didn’t book weeks in advance no discounts offered for lack of services had to fill out COVID19 forms a dozen times even though I am staying here had to go and question reception just to get room service. Spent over $1000 for two nights as food and watered down drinks are so expensive. I have had better service at much cheaper places golden towers over Marriott any day

Loved the Teppanyaki with friends And the service

Close to the beach, great room and the Hotel has amazing facilities. Beautiful pool, restaurants, etc. Not the cheapest Hotel on the coast, but if you want to spend a little more to get a little nicer experience its worth it.

The pool area is to die for. The kids had a wonderful time under the waterfall, swimming with the fish and sliding down the waterslide. We had a brilliant stay and the breakfast buffet is one of the best we've tried (only surpassed by Sails in the desert- Uluru). Such friendly service staff. They even provided our kids with bandaids. Nothing was too difficult. Will definitely be going again!

Rooms are dated and arm chair was not clean. You could visibly see where many people had sat and rested their arms. Tiles and grout in the bathroom appeared dirty due to their age.