Kept waiting absolutely ages to check in. No queue, just something ahead of me taking an extrodinarily long time to sort out.
Finally got to the room and it was freezing cold. I would expect rooms with booking to be warm and comfortable. I had to ise the fan heater all evening and left it on all night.
To top it all, the room (9) was very noisy, from what looks like the kitchen extractor machinery.
This was my second stay here, the first one was great but this time was really not good value, for a cold noisy room, especially as the price has significantly increased.