Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Bailey, a Crystalbrook Collection Hotel and Residence

5-star5 stars
163 Abbott Street, Cairns, QLD, 4870, Australia

Luxury hotel with outdoor pool, near Cairns Esplanade
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Good location, needed more towels Jan 7, 2021
  • I am happy to stay there, good location and easy access every where. Dec 27, 2020

Bailey, a Crystalbrook Collection Hotel and Residence

More Info: 6823 2342

from S$161
  • Urban Queen
  • Urban Master
  • Family Urban
  • Urban King
  • One Bedroom Residence
  • Two Bedroom Residence
  • Three Bedroom Residence
  • Urban Twin

What’s around Bailey, a Crystalbrook Collection Hotel and Residence

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk
  • Cairns Central Shopping Centre - 10 min walk
  • Cairns Convention Centre - 14 min walk
  • Cairns Night Markets - 2 min walk
  • Kick Contemporary Arts - 2 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Cairns Station - 12 min walk
  • Freshwater Station - 15 min drive
  • Redlynch Station - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (AUD 12 per day)

  • Onsite valet parking (AUD 22 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • First-run movies
  • Netflix
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

CC's Bar & Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Bailey, a Crystalbrook Collection Hotel and Residence’s small print

Also known as

  • Bailey a Crystalbrook Collection Hotel
  • Bailey, a Crystalbrook Collection Hotel and Residence Hotel
  • Bailey, a Crystalbrook Collection Hotel and Residence Cairns

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 9:00 PM.
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Parking height restrictions apply.

    Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Mandatory fees

    Deposit: AUD 75 per day

    Optional extras

    Credit card charges are subject to an extra charge of 1 percent

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs AUD 12 per day

    Valet parking costs AUD 22 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Bailey, a Crystalbrook Collection Hotel and Residence

    • Does Bailey, a Crystalbrook Collection Hotel and Residence offer free cancellation for a full refund?
      Yes, Bailey, a Crystalbrook Collection Hotel and Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Bailey, a Crystalbrook Collection Hotel and Residence?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Is parking offered on site at Bailey, a Crystalbrook Collection Hotel and Residence?
      Yes. Self parking costs AUD 12 per day. Valet parking costs AUD 22 per day. Parking spots may be limited.
    • Is there a pool at Bailey, a Crystalbrook Collection Hotel and Residence?
      Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
    • Are pets allowed at Bailey, a Crystalbrook Collection Hotel and Residence?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Bailey, a Crystalbrook Collection Hotel and Residence?
      You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Bailey, a Crystalbrook Collection Hotel and Residence?
      Yes, there's an onsite restaurant, CC's Bar & Grill. Nearby restaurants include Oasis Kebab (3-min walk), Grill'd (3-min walk), and Perrotta's at the Gallery (4-min walk).
    • Is there an onsite casino at Bailey, a Crystalbrook Collection Hotel and Residence?
      No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (5-min drive) are both nearby.

    Recent reviews

    Exceptional 9.4 From 94 reviews

    Exceptional 10.0
    Excellent service and Facilities
    Mary, au1 night family trip
    Exceptional 10.0
    Bestplace to stay I. cairnes
    Loved our stay at Bailey. We stayed here three nights at the end of a two week camping trip from cairns to Whitsundays and back. Lovely staff, great coffee table books, beautiful interiors and amazing hand painted piano. The sister hotels Flynn and Riley are equally as good. Especially the roof top restaurant Rocco.
    bina, au1 night family trip
    Exceptional 10.0
    Very friendly check in staff and very helpful
    Ken, au1 night trip
    Exceptional 10.0
    Bailey short stay.
    Great stay, easy checkin process, friendly and help fall staff. Location of Hotel is centrally located.
    Fabio, au1 night trip with friends
    Exceptional 10.0
    Very modern and great location. Excellent steak restaurant.
    Jeff, au1 night romance trip
    Very good 8.0
    The room was amazing! Huge balcony and lovely interior decorating. The only downside was the constant noise throughout the night across from the hotel to keep the bats out of the trees. The doors weren’t nearly sound proof enough to keep it out. Otherwise a most lovely stay.
    NikitaR, au1 night romance trip
    Exceptional 10.0
    It’s new with good service. So much in Cairns is tired and rundown
    Peter, au1 night trip with friends
    Exceptional 10.0
    Very comfortable, modern and clean. Perfect location to walk all places in Cairns. Would definitely return
    Caroline, au5 night business trip
    Very good 8.0
    Great location & pristine rooms. The only downside is the size of the rooms (we got an Urban Master), a small downside I admit but worth mentioning so others booking take it into consideration when booking.
    Kate, au1 night family trip
    Very good 8.0
    I requested that my room be cleaned and it was only half completed. No coffee or tea was replenished the tissue box was empty, the attention to detail was a little poor
    Karina, au5 night trip

    Bailey, a Crystalbrook Collection Hotel and Residence