The Zuri Pekanbaru - CHSE Certified

Photo gallery for The Zuri Pekanbaru - CHSE Certified

Interior entrance
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of The Zuri Pekanbaru - CHSE Certified

The Zuri Pekanbaru - CHSE Certified

4.0 star property
4-star Pekanbaru hotel with full-service spa, connected to a shopping center

9.4/10 Exceptional

10 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is S$48
Price available on 28/06/2022
Map
Jl Soekarno Hatta, Komplex Transmart, Pekanbaru, 28292
Main amenities
  • 171 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • 6 meeting rooms
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
  • Separate dining area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Pekanbaru
  • Riau University - 15 min drive
  • Great Mosque of An-Nur - 18 min drive
  • Pekan Baru Mall - 20 min drive
  • Tesso Nilo National Park - 78 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 9 min drive

About this property

The Zuri Pekanbaru - CHSE Certified

When visiting Pekanbaru, The Zuri Pekanbaru - CHSE Certified is a great choice to consider. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Makan Place serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and rooms at this upscale hotel get the details right with private spa tubs and slippers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed January-December

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Winery release events
  • Free use of nearby fitness center

Working away

  • Business center
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • All-in-one washer and dryer
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private spa tub
  • Separate dining area

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

De Tripta Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Makan Place - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: IDR 200000 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: IDR 100000 (one-way)

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 108900 for adults and IDR 108900 for children (approximately)
  • Late check-out can be arranged for an extra charge (amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 300000 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from March 31 to April 03

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Zuri Pekanbaru Hotel
Zuri Hotel
Zuri Pekanbaru
The Zuri Pekanbaru
The Zuri Pekanbaru CHSE Certified
The Zuri Pekanbaru - CHSE Certified Hotel
The Zuri Pekanbaru - CHSE Certified Pekanbaru
The Zuri Pekanbaru - CHSE Certified Hotel Pekanbaru

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Hendrik, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good Place To Stay.
The Hotel was very clean and welcoming staff, is in a very well location near to 3 Malls. Totally Recommended to Go and Stay there.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Mazlisahulafizan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akhmad, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean and relatively well maintained
Overall the hotel looks well maintained and still new however food choices in the breakfast need to be more provided i.e Oriental/Chinese food.
Richard H, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

適合短期商務或是購物,但若是旅遊或是對住宿品質要求高的不適合
屬於新開的飯店,有幾項優點 1. 在百貨商場後方,購物十分便利 2. 床及棉被清潔度還不錯,好睡(可能是新開的緣故) 3. 早餐樣式很多 但是有幾項缺點 1. 隔音不良,可以很清楚地聽到門外及隔壁的聲音 2. 房內沐浴只有提供品質一般般的三合一清潔劑(洗臉/洗髮/沐浴一體),還是得自帶比較好 3. 飯店提供的浴巾/毛巾都有很重的化學合成香精味,個人是無法接受 4. 餐廳座位不多且擁擠,會讓人擁有緊迫及不好的用餐的體驗 5. 有免費wifi,但是速度慢,連看個youtube都會停頓
SungYun, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review