You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Castle Collection - 25 Castle Street
When you stay at The Castle Collection - 25 Castle Street, you'll be in a great location, within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. Apartments feature bonuses such as washing machines, fridges and microwaves.
Languages
Czech, English, Lithuanian
At a glance
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The Apartments are self check in, all check in codes will be emailed to the guest email provided at the time of booking.
Required at check-in
Debit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Parking and transport
Off-site parking within 1969 ft (GBP 9.00 per day)
Family friendly
Cots (infant beds): GBP 15.00 per stay
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Freezer
Cleaning supplies
Cookware/dishes/utensils
Electric kettle
Toaster
Bathrooms
Bath or shower
Hairdryer
Free toiletries
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
Flat-screen TV with cable service
Laundry
Washing machine
Laundry facilities
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairwells
No lifts
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property
Services and conveniences
Limited housekeeping
Safe
Iron/ironing board
Blackout curtains
Location highlights
Near a train station
In the shopping district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
13 rooms
Fees & policies
Refundable deposits
A damage deposit of GBP 150.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 15.00 per stay
Parking
Parking is available nearby and costs GBP 9.00 per day (1969 ft away)
Policies
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Collection 25 Castle Street Aparthotel Liverpool
Castle Collection 25 Castle Street Aparthotel
Castle Collection 25 Castle Street Liverpool
Castle Collection 25 Castle Street
Castle Collection 25 Castle
The Collection 25 Liverpool
The Castle Collection 25 Castle Street
The Castle Collection - 25 Castle Street Apartment
The Castle Collection - 25 Castle Street Liverpool
The Castle Collection - 25 Castle Street Apartment Liverpool
Frequently asked questions
Does The Castle Collection - 25 Castle Street offer free cancellation for a full refund?
Yes, The Castle Collection - 25 Castle Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Castle Collection - 25 Castle Street?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Castle Collection - 25 Castle Street?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Does The Castle Collection - 25 Castle Street have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around The Castle Collection - 25 Castle Street like?
The Castle Collection - 25 Castle Street is in Liverpool City Centre, a short 3-minute walk from Liverpool James Street Station and 3 minutes' walk from Liverpool ONE.
The Castle Collection - 25 Castle Street Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Great apartment, great location, nice and comfortable
Michael
Michael, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 August 2024
Great location, big rooms. No lift which is an issue when you have luggage and the apartment is on the top floor.
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 July 2024
Heather
Heather, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Graduation trip to Liverpool
Location & facilities were excellent.
Angela
Angela, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 June 2024
Nice spacious property in a great central location. Main downside is that it’s positioned directly above a late bar which is open until the early hours. Noise cancelling headphones are a must and definitely not for light sleepers. If you’re planning to be out late rather than sleep I would highly recommend due to its great location.
Evie
Evie, 2-night romance trip
Verified Expedia guest review
6/10 Good
30 May 2024
Really good place to stay location wise. Central to everything a very nice bar beside it that you can sit outside. There is no lift so take that into account if you have mobility problems.
My main problem was that the whole apartment needed a good painting. All the skirting boards look dirty because they need painted. The walls have loads of dirty marks and the carpets either need cleaned or replaced. The place wasn’t dirty, it just needed painted.
I also contacted them about somewhere to leave our bags until our room was ready. I was told to ring when we arrive and they would send housekeeping down to take our bags to our room. So I did that only to have a recorded message saying the offices were only open Monday to Friday.
Overall it was fine but I didn’t leave feeling wowed or that I would rush back. My friend stayed in another property owned by the castle collection and it was really nice. Obviously recently renovated so maybe they will get round to these apartments.
brian
brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
The location was excellent. Very spacious apartment with everything you need for a nice weekend break
Nathan
Nathan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 April 2024
Pauline
Pauline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
Debra
Debra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 January 2024
Geraint
Geraint, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2023
Emma
Emma, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 November 2023
Great place to stay no complaints. Would stay here again.
Glenda
Glenda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 November 2023
A fantastic stay!
Absolutely fab, warm, clean and comfortable. High standard of quality, starting at the front door! Could not have wished for better,five stars! Close to everything, waterfront and shops,also convenience store opposite.
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2023
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2023
Lovely
Lovely apartment very clean, and lots of space perfect location close to everything
Caitlin
Caitlin, 3-night trip
Verified Hotels.com guest review
6/10 Good
10 July 2023
It’s an okay stay
PROs
The facilities in the apartment are good. They provided washing up liquid, toilet paper, mini toiletries and clean towels.
The apartment itself is very spacious and the beds are comfy.
The location is great if you’re coming for a social visit. However if you are coming for business or with family it may not be suitable due to the music from the bar downstairs until 2am.
CONs
The upstairs bedroom and bathroom don’t have windows that open therefore it gets very hot.
Also the carpet and sofa had obvious stains on them so I don’t think the apartment was cleaned to a suitable standard prior to our arrival.
The shower pressure is good although the temperature is inconsistent and the shower was leaking in the corner on the outside.
It’s clear from the pictures that the stairs to the upstairs bedroom are some kind of metal however it wasn’t clear that the actual steps had grooves in them and therefore not flat. This made it very painful going up and down and I would recommend bring hard soled slippers with you.
Also, the windows that do open in the lower bedroom and living room kept sliding and don’t stay open and need a good clean.
I’m also disappointed that even though we told the apartment company about a bereavement in the family, they weren’t willing to postpone the date of our stay even though I was even willing to pay extra.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 June 2023
I enjoyed my stay. There were plenty of places to eat and was in a fab location.
Rebecca
Rebecca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2023
Really lovely stay, me and my partner stayed overnight and were really impress with the room and it’s central location to everywhere you would want to go. Would definitely stay again.
Jack
Jack, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 June 2023
Fabulous
Our stay was fabulous. The apartments are lovely, well presented and such a central location! And CLEAN! Really clean, which is a credit to the housekeeping staff. Every member of staff we met were friendly and welcoming.
The staff in the bar downstairs were also lovely.
It wasn't a problem for us but it might be worth warning that there's no lift - there were no ground level apartments in our block.
The sending of ID and bank details was a bit unnerving for me - might be good to explain that documents can be redacted (as I sent mine) and that GDPR will be fully complied with.
I have to say that our whole stay was lovely and we will definitely be back 👍