6/10 Good
26 October 2024
Traveling with two small kids and one toddler we booked this hotel specifically to have a bit of a rest in our longer trip thru Japan so the little ones could play at the pool for a full day BUT POOL WAS CLOSED! So make sure to check about pool opening schedules since some resorts in Japan will not have the pool open everyday outside of summer. In fairness, the hotel communicated via email after we served that the pool was gonna be only open on Saturday and Sunday, but it was in Japanese so we translated immediately at the time.
Our reservation included breakfast which was nice.
Speaking of restaurants, there appear to be three restaurants in the property, a Japanese, a steakhouse, and a French. It was a bit disappointing that the only one open was the French since we were in Japan and we want to experience Japanese cuisine, of course.
We got to spend a day at the beach, which was nice since the waves were very calm and the kids could play in the water.
Overall, the hotel has great service and the property it’s outstanding. It’s just the fact that we couldn’t achieve what we were planning to do by booking this hotel what made the stay a bit challenging.
Erik
Erik, 2-night family trip
Verified Hotels.com guest review