Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
What's nearby
Forum Cuernavaca - 9 min walk - 0.8 km
Cuernavaca Cathedral - 9 min drive - 8.7 km
AVERANDA - 9 min drive - 11.8 km
Cuauhnahuac Regional Museum - 9 min drive - 8.9 km
Galerias Cuernavaca Mall - 9 min drive - 12.2 km
Getting around
Benito Juarez International Airport (MEX) - 97 min drive
Restaurants
Toks - 19 min walk
Los Cochinitos - 9 min drive
Rincon Bistro - 9 min drive
Sanborns - 20 min walk
Buffalo Wild Wings - 3 min drive
About this property
One Cuernavaca
One Cuernavaca is a great choice for a stay in Cuernavaca. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
125 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Room service (limited hours)
Water dispenser
Working away
Business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
An outdoor pool
At least 80% of food locally sourced
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca
Frequently asked questions
Does One Cuernavaca offer free cancellation for a full refund?
Yes, One Cuernavaca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at One Cuernavaca?
Yes, there's an outdoor pool.
Are pets allowed at One Cuernavaca?
Sorry, pets aren't allowed.
Is parking offered on site at One Cuernavaca?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at One Cuernavaca?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at One Cuernavaca and nearby?
One Cuernavaca has an outdoor pool.
Are there restaurants at or near One Cuernavaca?
Yes, there's an on-site restaurant.
What's the area around One Cuernavaca like?
One Cuernavaca is located a short 9-minute walk from Forum Cuernavaca.
One Cuernavaca Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
9 November 2024
Desafortunadamente mucho ruido por niños. Por otra parte cuando regrese al hotel mi llave estaba bloqueada y le comentaron a mi esposa que no teníamos la llave correcta que nuestra habitación era otra. Y por último no hicieron limpieza del cuarto.
Jaime
Jaime, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Jose de Jesus
Jose de Jesus, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
HARPREET
HARPREET, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Carlos emmanuel
Carlos emmanuel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
31 August 2024
Is to hard to walk out through the streets
Esequiel
Esequiel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
The breakfast, the location
Oscar
Oscar, 3-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Todo bien
Cristiano
Cristiano, 2-night romance trip
Verified Expedia guest review
6/10 Good
2 August 2024
Es un buen hotel solamente para pasar la noche
Santiago
Santiago, 1-night family trip
Verified Expedia guest review
6/10 Good
23 July 2024
Saeym
Saeym, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Alejandro
Alejandro, 2-night family trip
Verified Expedia guest review
6/10 Good
14 July 2024
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Guille
Guille, 1-night trip
Verified Expedia guest review
6/10 Good
14 June 2024
Antonio
Antonio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
HARPREET
HARPREET, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 April 2024
Excelente servicio!
Ameth
Ameth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 February 2024
Diego
Diego, 2-night trip
Verified Hotels.com guest review
4/10 Fair
27 January 2024
Noisy in hallways and thin walls in the room. Can hear conversation in other rooms
Marco
Marco, 7-night family trip
Verified Expedia guest review
8/10 Very good
19 January 2024
Marco
Marco, 7-night trip
Verified Expedia guest review
6/10 Good
15 January 2024
Car hot scratched in the parking lot in front of reception… hard to believe nobody noticed. Breakfast is as bad as I’ve ever had. Bed were nice, simple room, and amicable staff.
Ruben Alexander Turok
Ruben Alexander Turok, 1-night romance trip
Verified Expedia guest review
4/10 Fair
14 December 2023
Breakfast was good and most of the staff helpful except Kevin