Santa Maria de Uribarri Church - 6 min walk - 0.6 km
Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual - 12 min walk - 1.0 km
Urkiola Natural Park - 7 min drive - 3.6 km
San Mames Stadium - 26 min drive - 33.6 km
Guggenheim Museum Bilbao - 26 min drive - 36.5 km
Getting around
Bilbao (BIO) - 24 min drive
Vitoria (VIT) - 36 min drive
Bidebieta-Basauri Station - 19 min drive
Arrigorriaga Station - 20 min drive
Basauri Abaroa-San Miguel Station - 20 min drive
Restaurants
Botafumeiro - 13 min walk
Txoria Nuen Maite - 9 min walk
Herria Taberna - 12 min walk
Napozt - 6 min walk
Barria - 6 min walk
About this property
Silken Gran Hotel Durango
When visiting Durango, Silken Gran Hotel Durango is a great choice to consider. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other highlights include a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
68 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 12:30 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Seasonal outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Bath only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
On-site venue – This restaurant specialises in local and international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
Spa access is available for an extra charge of EUR 18 per day
Children & extra beds
Rollaway beds are available for EUR 35.0 per day
Parking
Self-parking costs EUR 15 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
The seasonal pool is open from June 15 to September 15
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Gran Durango
Gran Hotel Durango
Gran Hotel Durango
Silken Gran Durango Durango
Silken Gran Hotel Durango Hotel
Silken Gran Hotel Durango Durango
Silken Gran Hotel Durango Hotel Durango
Frequently asked questions
Does Silken Gran Hotel Durango offer free cancellation for a full refund?
Yes, Silken Gran Hotel Durango does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Silken Gran Hotel Durango?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Silken Gran Hotel Durango?
Sorry, pets aren't allowed.
Is parking offered on site at Silken Gran Hotel Durango?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at Silken Gran Hotel Durango?
Check-in start time: 2 PM; check-in end time: 12:30 AM. Check-out time is noon.
What is there to do at Silken Gran Hotel Durango and nearby?
Silken Gran Hotel Durango has a spa and a seasonal outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Silken Gran Hotel Durango?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Silken Gran Hotel Durango like?
Silken Gran Hotel Durango is a short 12-minute walk from Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual and 6 minutes' walk from Santa Maria de Uribarri Church.
Silken Gran Hotel Durango Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 December 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
1 September 2024
Because of the photos online, we had high expectations for this hotel.
What we found was a well kept exterior and design concept but rooms with very dated interior that lacked basic maintenance and upkeep.
Our family had a total of three rooms in what appears like the facility's keep or tower.
Our room had the following (believe it was 221 - first door at top of stairs):
• Worn/Filthy/Stained Carpet
• Peeling/Stained Wallpaper
• Rotted Baseboards/Trim
(See Photos)
Note: Family told us their rooms were not much better.
Another issue was that our bed which was two twins pushed together kept separating because it was on wheels, not stationary like most are when in this configuration.
Although an adequately maintained room would not have been unreasonable at the hotel's rate $182 (this amount did not including parking), it was certainly a waste for the condition of the room.
Please know there is not valet or bellman and you may need to take two elevators to get to your second story room.
Not everything was bad, highlights were the restaurant/room service staff which were kind, knowledgeable, and prompt. Food was very good!
Madison
Madison, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Very friendly helpful staff. Beautiful hotel
Imogen
Imogen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Great service, great gym. Good options for dinner too. Loved it!
Sebastien
Sebastien, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2023
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2023
The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.
Frederick
Frederick, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 October 2023
Carlos
Carlos, 2-night trip
Verified Ebookers guest review
10/10 Exceptional
25 July 2023
Recommended
Great welcoming team - nothing too hard for them to sort out - enjoyed our stay - wish we had a bit more time to explore the town.
Fernando
Fernando, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
15 July 2023
Peter
Peter, 1-night trip
Verified Expedia guest review
6/10 Good
5 July 2023
Over priced. Not 4 star.
First impression of the hotel is wonderful. Lovely garden and lobby. Staff were nice.
Rooms are not so nice. Small, very warm, I had the AC on full the entire time.The rooms are in much need of some attention. Lots of chipped paint. The blind was broken for our 4 night stay despite our room being serviced every day. No water in the room. No tea or coffee facilities for guests. €14 a night to use the car park. ( it was €12 when i booked)
The gym was €5 each.
When you're paying £164 a night room only I feel it was way over priced for the service they provided.
Alison
Alison, 4-night trip
Verified Hotels.com guest review
4/10 Fair
1 May 2023
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 April 2023
Our room had multiple balconies, one with a table for late afternoon wine and cheese. Staff was helpful and friendly, parking was under the building. The included breakfast buffet had ample choices.
Susan
Susan, 5-night family trip
Verified Expedia guest review
6/10 Good
1 October 2022
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2022
Great hotel with pool.
Good sized room, unfortunately over looking a wall at the back but it was very quiet. Lovely swimming pool and good outside area. The food in the restaurant was amazing and if anything the portions were too large! Great food. We had DBB that included a full bottle of wine!
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2022
We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.
Patricia
Patricia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2022
Irena
Irena, 8-night trip
Verified Expedia guest review
6/10 Good
22 June 2022
Make sure there is no wedding reception
I enjoyed staying at the hotel and there were a number of positives but the overbearing issue was there was a wedding reception which meant every element of the hotel facilities were overstretched so impossible to get service in the lounge, no outdoor seating and secure parking full.
Frederick
Frederick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2022
Ilana
Ilana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 February 2022
Chic dusted by time
Old rich hotel, chic dusted by time, but great feeling inside. Staff is amazing and super nice, restaurant of high quality. Just matress was too soft and -not- soundproof door and walls.
Andriy
Andriy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2021
Quiet & Comfortable
Excellent Hotel with good facilities and close to place of business.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2021
g
g, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2021
Fast efficient friendly checkin, clean spacious room, wifi not so good