Bolzano (BZQ-Bolzano Bozen Rail Station) - 46 min drive
Ora/Auer Station - 47 min drive
Ski shuttle (surcharge)
Restaurants
Rifugio Vajolet - 9 min drive
Bar Posta Caneffia - 5 min drive
Agritur El Mas - 4 min walk
L chimpl da Tamion - 11 min drive
Bar Mancin - 3 min walk
About this property
Hotel La Serenella
Placing you only steps from Dolomites, Hotel La Serenella features a ski shuttle. Guests can enjoy local cuisine at La Serenella, which serves breakfast and dinner, and the sauna makes for a relaxing end to the day. Other features include a bar/lounge, a terrace and a garden. Skiers will appreciate access to ski storage.
Languages
English, German, Italian, Romanian, Spanish
At a glance
Hotel size
36 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Guests with dietary restrictions or food allergies should contact this property in advance.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free uncovered on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
On-site garage
Off-site
Ski shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children's menu
What to do
Hiking/biking trails
Bike tour information
Ecotours nearby
Mountain biking nearby
Mountain climbing nearby
Horse riding nearby
Skydiving nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Bike hire
Electric bike charging stations
Bike storage
Ski storage
Facilities
1 building/tower
Built in 1953
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Bike parking
Full-service spa
Sauna
Firepit
Accessibility
Lift
Wheelchair-accessible path to lift
Ski
Ski shuttle (surcharge)
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 3 years old are not allowed in the spa.
Dining
La Serenella – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
Spa fee: EUR 20 per person
Optional extras
Ski shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 19 December to 27 March:
Spa
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Guests under 3 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT022118A1RZT9MQGL
Also known as
Hotel La Serenella
Hotel La Serenella Moena
La Serenella
La Serenella Moena
Hotel Serenella Moena
Serenella Moena
Hotel La Serenella Hotel
Hotel La Serenella Moena
Hotel La Serenella Hotel Moena
Frequently asked questions
Does Hotel La Serenella offer free cancellation for a full refund?
Yes, Hotel La Serenella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel La Serenella?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel La Serenella?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel La Serenella?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 10 AM. Contactless social distancing is available.
What is there to do at Hotel La Serenella and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.
Are there restaurants at or near Hotel La Serenella?
Yes, La Serenella offers local cuisine.
What's the area around Hotel La Serenella like?
Hotel La Serenella is a short 1-minute walk from Dolomites and 8 minutes' walk from Fiemme Valley.
Hotel La Serenella Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 August 2024
Amazing food!
Lydia
Lydia, 1-night trip
Verified Expedia guest review
8/10 Very good
1 July 2024
Lovely stay
Location was excellent, just five minutes walk inyo the town centre. The flower covered exterior was beautiful too. The restaurant staff couldn't do enough for you and the quality of breakfast was first class. Car park availability was very useful too
Joan
Joan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2023
Great Staff and amazing location...
Alain
Alain, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 March 2023
Davide
Davide, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 March 2023
Giancarlo
Giancarlo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Ottima esperienza e bella scoperta a due passi dal centro di Moena. L'ottima accoglienza, il pane fatto in casa e le colazioni preparate al momento sono una vera chicca.
Cortesia da parte di tutto il personale e ambienti molto puliti.
Elena
Elena, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Per me è diventato un punto fermo della zona eccezionale
Fabrizio
Fabrizio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 January 2024
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 January 2023
Personale gentile e disponibile, ristorante con ottime pietanze, ottima posizione per raggiungere le piste con bus vicinissimo.
Mauro
Verified Expedia guest review
10/10 Exceptional
5 January 2023
Cibo
Francesco
Verified Expedia guest review
10/10 Exceptional
25 July 2022
LUCIO
LUCIO, 2-night trip
Verified Expedia guest review
8/10 Very good
13 July 2022
Ottima struttura per pulizia, accoglienza e posizione.
Il voto massimo và alla colazione, curata in ogni piccolo dettaglio con prodotti di alta qualita e una scelta molto ampia.
Bianca
Bianca, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 February 2022
L'hotel è pulito..la colazione abbondante..
Lo staff gentilissimo.
Trovati veramente bene!
Damiana
Damiana, 2-night romance trip
Verified Expedia guest review
8/10 Very good
2 February 2022
Nei miei preferiti della zona
Bella struttura, accogliente ben tenuta
Il personale è gentilissimo, cena e colazione top
Ci ritornerò sicuramente
Fabrizio
Fabrizio, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 January 2018
Prima
Prima. Goed personeel. Sommige spreken engels e/o duits
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2014
soggiorno molto molto piacevole!!!
Hotel molto bello,personale gentilissimo.il centro benessere è meraviglioso!!!un complimento particolare allo chef:eccellente!!!
Consigliatissimo.