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Swissôtel Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Makkah

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Connecting rooms available
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • ATM/banking services

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The price is S$484
includes taxes & fees
11 Jan - 12 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

Similar properties

Building design

Swissôtel Al Maqam Makkah

Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.6 out of 10, Excellent, (737)
The price is S$430
includes taxes & fees
11 Jan - 12 January 2025
Swissôtel Al Maqam Makkah
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About the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive
  • Makkah Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah puts you in a great location, within a short 10-minute walk of Great Mosque of Makkah and Kaaba. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short 10-minute walk of Abraj Al-Bait Towers. Fellow travellers love the helpful staff and breakfast.

Languages

Arabic, English, French, Hindi

At a glance

Hotel size

  • 1487 rooms
  • Arranged over 43 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (return. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for SAR 241.5 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007391

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?
Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swissôtel Makkah?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Swissôtel Makkah?
Yes, an airport shuttle is available. The charge is SAR 800 per vehicle return.
What are the check-in and check-out times at Swissôtel Makkah?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Swissôtel Makkah and nearby?
Swissôtel Makkah has a garden.
Are there restaurants at or near Swissôtel Makkah?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
What's the area around Swissôtel Makkah like?
Swissôtel Makkah is in Al Hajlah, a short 4-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travellers say that the hotel is in a great location.

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ahmed, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Masood, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ibrahim, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Poor overall due to customer service
Not a good experience for a supposedly 5 star property. Reception staff not helpful, didn’t help when I asked for assistance to print my boarding pass or whe noi wanted to know where they had taken my luggage- you just get directed to someone else. Lifts were a big problem as on most occasions you’d have to change lifts to get to the reception area (they don’t come quickly). Cleaning staff were superb, friendly and helpful. Bathroom was very dated, the shower door waterproof strip kept coming off , my adult daughters couldn’t regulate the water temperature as it was very stiff so ended up scolding themselves every time they showered. I paid extra for a view but it was partially blocked so disappointed they gave me that room - they did have a room with a better view but chose not to give me that. Location is excellent and I think that’s why swissotel don’t care about customer service, they will always have a customer base so don’t need to try.
Rafiq, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasir, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to haram and to everything you need. Breakfast was great with plenty of options
Yasmin, 5-night family trip
Verified Hotels.com guest review

6/10 Good

very noisy hotel, some of the rooms have $100 add on fees
Jawid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Perfect, would definately stay here again, great location and services
Fadil, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful trip .in Makkah hotel is excellent cleaning and wonderful service
Fozia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Good
Akram, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laraib, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaikhah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service room, but breakfast is not hygienic . Most breakfast is leftovers. They have to improve breakfast . Other than everything is perfect . We our regular customers. Inshallah go again soon.
Fozia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

REZWANA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short visit
Exceptional costumer services excellent facilities, thank you for your care
Ahmed, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Room is not available till now
Anwarul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth paying for location
If you can afford it go for Kabaa view.
Syed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Happy stay 😀
We enjoyed our stay our stay with very friendly support staff. Also very responsive housekeeping team and pro active. The porters were very punctual and cooperative when luggage was being picked up and also upon leaving. Location was very good with easy access to the Grand Mosque especially during busy moments and times. I would recommend the hotel to friends and family going forward.
Nazma, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rizwan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location amazing
Amazing location , i do wish the help desk was more helpful in sense helping with the app and station booking. Some were very helpful some said to keep trying (not helpful info) the managers desk are not friendly . They prefer not to be bothered from what i felt . They look busy at all times but forget people who are staying and asking info are customers too. I just wish managers were friendly the check out desk was kind an exchanged currency for us middle of night. Appreciate that.
wajahat, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

naser, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khalid, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 5-night trip
Verified Hotels.com guest review