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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly hotel with outdoor pool, near Houston Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby sitting area
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool, pool loungers
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is S$112
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Extended Stay America Suites Houston Med Ctr Braeswood Bl
Pool
Free breakfast
Pet-friendly
Free parking
6.0 out of 10, (1001)
The price is S$120
includes taxes & fees
1 Dec - 2 Dec
Extended Stay America Suites Houston Med Ctr Braeswood Bl
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About the area

Map
3134 Old Spanish Trl, Houston, TX, 77054

What's nearby

  • Houston Zoo - 3 min drive - 3.1 km
  • MD Anderson Cancer Center - 3 min drive - 3.4 km
  • NRG Park - 5 min drive - 4.3 km
  • NRG Stadium - 6 min drive - 4.4 km
  • Rice University - 6 min drive - 5.3 km

Getting around

  • Houston William Hobby Airport (HOU) - 27 min drive
  • Houston, TX (EFD-Ellington Field) - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive
  • Houston Station - 15 min drive
  • Free local area shuttle

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Jack in the Box - ‬19 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

When you stay at MainStay Suites Texas Medical Center/Reliant Park, you'll be a short five-minute drive from Houston Zoo and MD Anderson Cancer Center. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the outdoor pool. Also, Toyota Center and NRG Stadium are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Local/corner shop

What to do

  • Golf lessons nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October 01 to February 25

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Does MainStay Suites Texas Medical Center/Reliant Park offer free cancellation for a full refund?
Yes, MainStay Suites Texas Medical Center/Reliant Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Texas Medical Center/Reliant Park?
Yes, there's an outdoor pool.
Are pets allowed at MainStay Suites Texas Medical Center/Reliant Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at MainStay Suites Texas Medical Center/Reliant Park?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Texas Medical Center/Reliant Park?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at MainStay Suites Texas Medical Center/Reliant Park and nearby?
MainStay Suites Texas Medical Center/Reliant Park has an outdoor pool and a 24-hour fitness centre, as well as an arcade.
Does MainStay Suites Texas Medical Center/Reliant Park have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around MainStay Suites Texas Medical Center/Reliant Park like?
MainStay Suites Texas Medical Center/Reliant Park is in Astrodome, a short 16-minute walk from Hermann Park.

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Bernadette, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Will visit after renovation
Check in was cool, Cornell was very professional!! Go to room and awaiting us was a roach on one of our pillows as well as plenty little roaches. The hotel looks to be renovating so hopefully after the renovation they will have control of the roaches. And the sofa looked like it was found on the side of the road and just put in the room. We did bring the roach found on our pillow to front desk attention and was told we would get new pillowcases, but when we returned the same pillowcases was on the pillows
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfying
We have stayed at Main Stay a number of times and we have no complaints
Twyla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jody, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Solid and as advertised
One of the rooms had sour smell from A/C unit. Steph was quick to move to another room. That was good.
Marisa, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean, but under construction/update. Appreciate the make up removal pads, shampoo, etc. ice machine on 4 doesn’t work.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For the price, it was great. Outside looks better than the inside. Looks like they are removing. Big room . Only thing I didn’t like was the pillows.
Wendy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

After reading the reviews, I was hesitant to stay here but it wasnt as bad as most of the reviews. Yes, the place is dated, could stand a renovation (new carpets, fresh paint, etc) but our room and our hall didnt smell of mildew, we saw 1 bug. They clearly spray regularly. The small kitchenette was handy, there was no oven so we couldnt really prepare anything for meals. They do have a shuttle service to the medical center which was great (runs every hour Monday through Friday) and Gary, the driver, was a wonderful, compassionate gentleman. I would probably stay here again.
Michelle, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its close to MD Anderson
Twyla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Stacy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not what was expected
The staff was nice. My room had roaches and that is unacceptable. The elevator was down and apparently it has been down a while. Also, they advertise free breakfast and that is not the case. The place just looks very rundown.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mahogany checked us in and she was nothing but amazing!
Heather, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Vince, 3-night trip
Verified Expedia guest review

8/10 Very good

DANIELLE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel overbooked and changed my 6 person room to a 4 person without notice. The elevators were broken and the new room they gave me did not have electricity. They moved me a third time and the room was fine. The hotel refuses to give a partial refund for their overbooking mistake.
Ryndie R, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

No elevator, i was on 4th floor!!! Im 73 yrs old
matt, 6-night trip
Verified Expedia guest review

6/10 Good

Araceli, 2-night trip
Verified Expedia guest review

4/10 Fair

Betty, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

When I arrived, it took a while for staff to find my reservation even with my confirmation number. I was given a room on fourth floor with broken elevator. When I open the door to the room, there was someone already in there. Someone not happy that I had just opened “their” door. I had to carry all my baggage back down stairs and explain the situation. It took several more minutes and phone calls to get another room. The whole situation was very off putting. The AC was very loud, waking me up each time it turned on.
Hallie, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Loved this hotel, it was a suite and it was great!
JUAN, 1-night family trip
Verified Expedia guest review

6/10 Good

Out with a whimper?
I have stayed here a few times over the past several years, because the location is very near my brother's home. Unfortunately, the condition of the hotel has noticeably declined with each visit. This time around, the elevator was out of service, there was debris throughout the hallways, and there was trash in their stairways. The website still advertises free breakfast, but this feature is actually no longer offered. The quality of the service was entirely dependent on whomever happened to be at the front desk at the time. It still served its purpose and had all of the basic amenities that I needed. There is still complimentary coffee in the lobby and other snacks/supplies available for purchase. The rates are still comparatively quite affordable. Unfortunately, after this experience and after seeing the general trajectory over multiple visits, I don't anticipate that I will be staying here again the next time I am in town.
3-night trip
Verified Hotels.com guest review

6/10 Good

Property had long term tenants. No breakfast available. Pool was not very clean and tiny in comparison to the picture. Bathroom grout had mold in tub. No counter in bathroom
Shauntae, 1-night family trip
Verified Expedia guest review

4/10 Fair

Infested with cockroaches, eye sore of a neighborhood. Internet connection was not reliable.
Sigitas, 3-night trip
Verified Expedia guest review

4/10 Fair

Was informed on checking in (not before) that there had been a recent flood in the hotel on the 4th floor so elevator was not operable. We were still put on the 4th floor right next to the damage! I asked to be moved, but was told they had no space. Lack of vehicles in the parking lot at all hours of the day/night made me think otherwise. There was a mold/mildew smell and construction debris on the floors that no one bothered to clean up. Hotel felt overall not very well cared for. Area around facility is pretty sketchy.
Ty, 2-night family trip
Verified Expedia guest review