Hyatt Regency San Antonio Riverwalk, San Antonio - Updated Price, Reviews & HD Photos

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Room, 2 Queen Beds, View (Alamo View) | Premium bedding, down duvets, pillow-top beds, in-room safe

Regency, Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Overview
Rooms
Location
Amenities
Policies

4-star hotel with 2 restaurants, near Alamo

8.6/10 Fabulous

1,600 verified Hotels.com guest reviews

Property highlights

Pool

Pet-friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

123 Losoya St, San Antonio, TX, 78205

Main amenities

Housekeeping (on request)
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour health club
Valet parking
Self parking
Coffee shop/cafe
Conference centre
Business centre
Terrace
24-hour front desk

For families

Children stay free
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace

Room options

About this area

What's nearby

In Downtown San Antonio
Alamo - 4 min walk
Henry B. González Convention Center - 7 min walk
Market Square - 13 min walk
Alamodome - 25 min walk
Shops at Rivercenter - 1 min drive
San Antonio Majestic Theater - 1 min drive
San Antonio River - 1 min drive
Pearl District - 3 min drive
AT&T Center - 6 min drive
San Antonio Zoo and Aquarium - 6 min drive

Getting around

San Antonio International Airport (SAT) - 14 min drive
San Antonio Station - 18 min walk

Restaurants

Mad Dogs British Pub - 2 min walk
Saltgrass Steak House - 2 min walk
Pat O'Brien's - 3 min walk
Rainforest Cafe - 1 min walk
The County Line - 2 min walk

About this property

Hyatt Regency San Antonio Riverwalk

Hyatt Regency San Antonio Riverwalk offers a great location, putting you within a short 10-minute walk of Alamo and Henry B. González Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Q Kitchen | Bar, which is one of 2 restaurants and serves breakfast and dinner. Other highlights at this upmarket hotel include a bar/lounge, a 24-hour health club and a fitness centre. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch and dinner

This information is provided by our partners.

At a glance

Hotel size

629 rooms
Arranged over 16 floors

Arriving/Leaving

Check-in time from 4:00 PM until 2 AM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets allowed (dogs only, 2 per room, up to 50 lb per pet)*
Service animals welcome
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

On-site self-parking (USD 45 per night; includes in/out privileges)
On-site valet parking (USD 57 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) on weekday mornings 6:30 AM–11:30 AM
2 restaurants
Bar/lounge
Coffee shop

Travelling with children

Children stay for free (see details)

What to do

Shopping
Boat tours nearby

Working away

Business centre
Meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1981
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour health club
An outdoor pool
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Grab bar near toilet

Room amenities

Be entertained

IPod docking station
Flat-screen television
Premium satellite channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi and wired Internet
Phone

Food and drink

Fridge

Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs

Special features

Dining

Q Kitchen | Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

MKT Place – This coffee shop only serves light fare. Open daily.

Sauced on Losoya – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Destination fee: USD 2.54 per accommodation, per night

Optional extras

Full breakfast is offered for an extra charge of approximately USD 15 to 25 for adults and USD 6 to 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of USD 3 per night

Children & extra beds

Rollaway beds are available for USD 25.00 per stay

Pets

Service animals exempt from fees
Pet deposit: USD 100 per week
Pets are allowed for an extra charge of USD 100 per pet, per week

Parking

Self-parking costs USD 45 per night with in/out privileges
Valet parking costs USD 57 per night with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Hotel Riverwalk

Hyatt Regency Riverwalk

Hyatt Riverwalk

Riverwalk Hyatt

Hyatt Regency Riverwalk Hotel San Antonio

Hyatt Regency Riverwalk Hotel

Hyatt Regency Riverwalk San Antonio

Hyatt Regency San Antonio Riverwalk Hotel

Hyatt Regency San Antonio Hotel

San Antonio Hyatt Regency

Frequently asked questions

Does Hyatt Regency San Antonio Riverwalk offer free cancellation for a full refund?

Yes, Hyatt Regency San Antonio Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hyatt Regency San Antonio Riverwalk?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hyatt Regency San Antonio Riverwalk?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hyatt Regency San Antonio Riverwalk?

Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 100 per pet, per week, and there's also a deposit of USD 100 per week. Service animals are exempt from fees.

Is parking offered on site at Hyatt Regency San Antonio Riverwalk?

Yes. Self-parking costs USD 45 per night. Valet parking costs USD 57 per night. Electric car charging is available.

What are the check-in and check-out times at Hyatt Regency San Antonio Riverwalk?

You can check in from 4:00 PM - 2 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Hyatt Regency San Antonio Riverwalk and nearby?

Have fun with nearby activities such as boat tours and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club.

Are there restaurants at or near Hyatt Regency San Antonio Riverwalk?

Yes, there are 2 on-site restaurants.

What's the area around Hyatt Regency San Antonio Riverwalk like?

Hyatt Regency San Antonio Riverwalk is in Downtown San Antonio, a short 4-minute walk from Alamo and 7 minutes' walk from Henry B. González Convention Center. The local area is considered walkable, as well as being good for shopping.

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

5 June 2023

Room service of food was disappointing

The food catered inside the room on our special order was not upto the mark. We were so much disappointed with what was ordered and what being delivered.