4/10 Fair
24 November 2024
Go elsewhere it's dated and a poor experience
Lift was out of action for entire stay so travelling from UK had to lug our cases up to 3rd floor and down when leaving. Staff said it would be fixed by second day on day 1...this continued throughout stay. Rooms are not serviced as this is a home from home stay...only if your home has no toilet roll or shower gel... apparently the shower gel has been delayed by...enter random excuse here...we had to request toilet rolls throughout stay. There is no restaurant or proper bar to sit in...this was ok for us as we had car but this will not work if you have no transport. Everything was tired and toilet dirty...but after unpacking into musty wardrobe...only positive is you have a kitchenette (although oven door hardly shuts and the microwave has been touched up with white paint) in general not a place worth staying...add in water was off for most of the day third day of stay and they started to change locks...told we could get in without updating cards but they forgot to leave door unlocked one side of our floor so yes another three flights to get in. No apologies from front desk in fact the guy was arsey and said it's all new we don't know how it'll work...just poor, tired and generally a crap place...we're seasoned travellers so amount of time in room is limited but this was not somewhere I'd ever go or recommend. Will try to add photos as currently won't let me.
Paul
Paul, 10-night trip
Verified Hotels.com guest review