Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Escénica Tower - 4 min walk
Playa Tortugas - 6 min walk
Langosta Beach - 13 min walk
Puerto Cancun Marina Town Center - 3 min drive
Tortuga Beach - 7 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
Restaurants
Las Hijas de la Tostada - 8 min walk
Carnitas Michoacán - 4 min walk
Silk City - 12 min walk
Los Chachalacos - 4 min walk
Sirenas Raw Bar - 4 min walk
About this property
Occidental Costa Cancún All Inclusive
At Occidental Costa Cancún All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Langosta Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body treatments. Serving seafood, La Claraboya is one of 4 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a fitness centre and a sauna. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All meals and snacks included
Room service during certain hours (limited menu)
Land activities
Fitness facilities
Entertainment
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
358 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
4 restaurants
2 bars/lounges
Poolside bar
Room service (late night)
Snack bar/deli
Travelling with children
Children's club
Playground
Free supervised childcare/activities
What to do
On the beach
Fitness classes
Yoga classes
Shopping
Access to nearby outdoor pool
Golfing nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1994
ATM/banking
Safe-deposit box at front desk
Garden
Library
Fitness centre
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch plasma TV
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Dining
La Claraboya – This restaurant specialises in seafood. Reservations are required.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Albatros – This buffet restaurant specialises in international cuisine. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
Also known as
Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Frequently asked questions
Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Costa Cancún All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Occidental Costa Cancún All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Costa Cancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Occidental Costa Cancún All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at Occidental Costa Cancún All Inclusive and nearby?
On-site recreation at Occidental Costa Cancún All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Occidental Costa Cancún All Inclusive also has 2 bars, a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Occidental Costa Cancún All Inclusive?
Yes, there are 4 on-site restaurants, featuring seafood.
What's the area around Occidental Costa Cancún All Inclusive like?
Occidental Costa Cancún All Inclusive is a short 13-minute walk from Langosta Beach and 6 minutes' walk from Playa Tortugas. Travellers say that the property is in a great location.
Occidental Costa Cancún All Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 December 2024
Faye
Faye, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Armando
Armando, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Family mini vacation
This was our first time at a resort and we enjoyed our selves.
Jean
Jean, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Wonderful relaxing vacation from the moment I arrived. At the front desk, friendly faces welcoming a solo traveler & very helpful. Dining room service, at the pool service & bar service was wonderful. Dont forget to TIP YOUR SERVERS. Clean rooms great air conditioning, great balcony views. Beautiful place, great value... was there before...will be back again. Was there offseason so overcrowding not an issue. Don't forget to tip your servers
Eileen
Eileen, 5-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
STEVEN
STEVEN, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Alfonso
Alfonso, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Edouard
Edouard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2024
Food was AMAZING and property is beautiful! That’s about where the goodness ends.. staff is not helpful and friendly like most resorts.
Ebony
Ebony, 3-night trip
Verified Expedia guest review
6/10 Good
1 October 2024
Md
Md, 2-night trip
Verified Expedia guest review
6/10 Good
28 September 2024
The place is right next to the Ferry terminal. The staff are eager to keep you satisfied. I didn’t experience anyone trying to sell me anything. There was entertainment nightly. .
Jacqueline
Jacqueline, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
All the staff are great, very friendly
Eva
Eva, 8-night family trip
Verified Expedia guest review
8/10 Very good
25 September 2024
Buffet
hoa
hoa, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Practical. I traveled alone. Buffet is simple at lunch but works well. Specialty food in the restaurants is great.Thank you. Excellent job.
Alex
Alex, 4-night trip
Verified Expedia guest review
8/10 Very good
21 September 2024
Francisco V
Francisco V, 4-night trip
Verified Travelocity guest review
6/10 Good
21 September 2024
Eric S
Eric S, 5-night trip
Verified Expedia guest review
6/10 Good
21 September 2024
Thanh Xuan
Thanh Xuan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
The staff and the food
Andrea
Andrea, 3-night business trip
Verified Expedia guest review
6/10 Good
20 September 2024
Resort are small, elevator limited open, ceiling leaking,
YANNA
YANNA, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Everything was good. But I wish there was more choice for
Vegetarian guests so that we can enjoy variety of dishes.
subhash
subhash, 7-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
It’s a great place because everything so close and convenient it is a place that I would be glad to return to so highly recommend it but most importantly it’s because of their wonderful staff especially a beautiful young lady named Brisa she went above and beyond in her service.
Idelia
Idelia, 5-night trip
Verified Expedia guest review
8/10 Very good
12 September 2024
Anallely
Anallely, 4-night trip
Verified Expedia guest review
8/10 Very good
8 September 2024
The property and room were kept clean and my room was stocked with towels and toilet paper daily. The mini fridge was also stocked daily with sodas, beer, and snacks. The main restaurant provided a daily delicious buffet that was kept clean and orderly. Service was exceptional. Please leave gratuity to service staff. They work very hard and that’s how they make a leaving.
Rosa
Rosa, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Resort is small but very comfortable. Rooms are great and housekeeping does a great job. The food in the buffet option is delicious but if you want to reserve at one of the other two restaurants you can. The beach area is small but perfect to lay and relax and get sun. The only recommendation I would give the property is to offer more entertainment in the form of music to dance to in the evenings. The other suggestion would be to have better air conditioning in the gym and add more space to work out. I would consider to stay here again.
Mary G