Orlando International Premium Outlets - 18 min walk
The Wizarding World of Harry Potter™ - 3 min drive
Universal Studios Florida - 3 min drive
Universal’s Islands of Adventure - 6 min drive
Getting around
Orlando International Airport (MCO) - 27 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 38 min drive
Orlando, FL (SFB-Orlando Sanford Intl.) - 42 min drive
Orlando Station - 16 min drive
Kissimmee Station - 22 min drive
Winter Park Station - 26 min drive
Restaurants
McDonald's - 6 min walk
Miller's Ale House - Orlando Kirkman - 1 min walk
Taco Bell - 10 min walk
Starbucks - 4 min walk
Five Guys - 4 min drive
About this property
Best Western Plus Universal Inn
When you stay at Best Western Plus Universal Inn, you'll be a short five-minute drive from Universal Orlando Resort and Orlando International Premium Outlets. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Also, The Wizarding World of Harry Potter™ and Universal Studios Florida are a short five-minute drive away. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
70 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Rollaway beds are available for USD 10.65 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando
Frequently asked questions
Is there a pool at Best Western Plus Universal Inn?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Universal Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Universal Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Universal Inn?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus Universal Inn and nearby?
Best Western Plus Universal Inn has an outdoor pool and a fitness centre.
What's the area around Best Western Plus Universal Inn like?
Best Western Plus Universal Inn is a short 11-minute walk from Universal Orlando Resort and 18 minutes' walk from Orlando International Premium Outlets. Travellers say that the area is walkable and good for shopping.
Best Western Plus Universal Inn Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
28 December 2024
Overall great stay and great staff
The staff was very friendly. Rooms were tended to appropriately. We had a toilet issue that was fixed before we returned. Each time we asked for room to be cleaned, the linens were changed. Only downfall was the vent did not work in the bathroom amd when we opened the toilet top to check why it wasnt flushing, it had mold on the rim. The AC faced directly on one side of the bed making it difficult to stay warm on that side but was able to put my luggage stacked by that side to kinda block it from hitting so much.
Eddie
Eddie, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Great universal studios location
Very clean and convenient to universal studios. We walked over the pedestrian bridge to enter the park. Super convenient and close. Less than a mile walk. Also close to a millers ale house and other eaterys. Checked in early , hassle free. Plenty of parking. Would recommend.
Ronald
Ronald, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Tracy
Tracy, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Terry
Terry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
marfred
marfred, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Sheryl
Sheryl, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Edwin
Edwin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
William
William, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Patrick
Patrick, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
12 November 2024
Worst experience of our lives.
When we arrived at the hotel we realized that the parking lot was being used for a music festival. There was no parking available anywhere. Upon checking in I asked if we could leave our car by the front door and was told only for a little while. After realizing that the problem was only getting worse as people continued to pour onto the property, we decided to leave. We were told that we would not be refunded for the stay because the parking situation was out of the hotels control. We will never stay at a best western again. This business cares nothing about customer service. There is no way a person can stay at a hotel where there is no place to park their car. If they are going to use their parking lot for local events, they need to close the hotel in order to do so
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
6/10 Good
9 November 2024
Ken
Ken, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Not the “Best” Best Western
Room looked dirty and had an awful smell, like urine covered up with chemical cleaners. I’ve stayed at best western plus many times, this is one I wouldn’t stay at again. The breakfast, and the distance to universal was the only real upside.
Stephanie
Stephanie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Greatest for families
Yosbel
Yosbel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Very clean
It was really worry and clean. My only issue was finding parking.
aramis
aramis, 3-night family trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
What can you expect from a Best Western in Orlando
Ok for a night.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
11 October 2024
ashley
ashley, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 October 2024
it was a great stay! just stayed for a weekend trip for halloween horror nights! only sad thing is there were ants!! other than that it was a good hotel + room!
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 October 2024
Kandace
Kandace, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Great value
Hotel staff was nice and helpful when we needed to extend our stay a night due to changes in our trip because of Milton. The breakdown was good, and the room was clean. We had a room on the first floor and worried about noise from the lobby, but we never heard anything outside our room. This is the second time staying at this hotel, and we will stay again. It is also super convenient for walking to restaurants and Universal Studios.
April
April, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 October 2024
There was a roach in the bathroom room and spider crawling on the ceiling. When we got to the room the carpet was soaked. AC would turn on and off every 2 mins. At 5 AM there was someone building furniture in front of our door and there were bangs on our door. When I opened the door boxes came falling in. He was using our door to lean the boxes on. When I spoke to front desk about it all we were told was oh I’m sorry. Anything else? I will not stay here again.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 October 2024
We found a dead ant on our bed, the corridors smelled like mold, the shower head had visible mold on it & you could see the rust on the pipes under the bathroom sink. Had to go to the front desk to activate the key card twice because it stopped working. Breakfast was ok. Location was great. Staff was nice. Will not be staying here again & wouldnt recommend anyone to due to the lack of cleanliness that should be a basic requirement
Rosa
Rosa, 5-night romance trip
Verified Expedia guest review
4/10 Fair
30 September 2024
Only giving this a two-star rating due to two separate instances on the same day where staff came knocking on our door and attempted to enter our room while we were there. At no time did the front desk ever tell us during check-in than any sort of Maintenance or anything had to be done during our stay and that they needed to have access to our room or even permission to enter while we were there or even when we were gone. THIS IS ABSOLUTELY UNACCEPTABLE!! The first attempt we made it to the door and time before we heard them attempting to enter our room. The second time we were dead asleep and I barely made it to the door to answer. Had to hide behind it as I was not dressed properly. Again, I managed to get to the door before they attempted to open our room. If this hotel has the habit of letting their staff just enter a guest's room without prior authorization or letting them know, this is wrong. After this incident I did not a safe here or feel like like the hotel treated their guests with respect and courtesy.
Memphis
Memphis, 2-night romance trip
Verified Expedia guest review
8/10 Very good
29 September 2024
Kennerth
Kennerth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Everything was ok just needs an upgrade and maybe an air freshner.