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The Chester Grosvenor

5.0 star property
Treat yourself to a Michelin-starred meal then unwind with a massage in this city-center haven.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Chester Grosvenor

Exterior
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
For families
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is S$272
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester, an IHG Hotel

Parking available
Free WiFi
Restaurant
Connecting rooms available
9.6 out of 10, Exceptional, 1,001 reviews
The price is S$155
includes taxes & fees
2 Mar - 3 Mar
Hotel Indigo Chester, an IHG Hotel
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About the area

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk
  • University of Chester - 14 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester (CEG-Hawarden) - 34 min drive
  • Liverpool (LPL-John Lennon) - 44 min drive
  • Manchester Airport (MAN) - 47 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 13 min walk
  • Bache Station - 29 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

The Chester Grosvenor puts you in a great location, within a short 10-minute walk of Chester City Walls and Chester Racecourse. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Simon Radley Fine Dining, one of 2 restaurants, serves dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, French, Italian, Polish, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (GBP 10.00 per night)
    • Secured covered on-site valet parking (GBP 25.00 per night)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Simon Radley Fine Dining – This fine-dining restaurant only serves dinner. 1-star Michelin rating.
La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: GBP 200.00 per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for GBP 17.5 per stay
  • Rollaway beds are available for GBP 35.0 per night

Parking

  • Self-parking costs GBP 10.00 per night
  • Covered valet parking costs GBP 25.00 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Does The Chester Grosvenor offer free cancellation for a full refund?

Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Chester Grosvenor?

Sorry, pets aren't allowed.

Is parking offered on site at The Chester Grosvenor?

Yes. Self-parking costs GBP 10.00 per night. Valet parking costs GBP 25.00 per night.

What are the check-in and check-out times at The Chester Grosvenor?

You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Chester Grosvenor and nearby?

The Chester Grosvenor has a spa and a steam room.

Are there restaurants at or near The Chester Grosvenor?

Yes, there are 2 on-site restaurants.

What's the area around The Chester Grosvenor like?

The Chester Grosvenor is in the heart of Chester, a short 7-minute walk from Chester City Walls and 9 minutes' walk from Chester Racecourse. Our travellers say that the local area is very central.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot
Great location. Lovely hotel. Easy parking that’s reasonably priced. I loved the breakfast. Room service menu needs improvement. I would recommend it and revisit.
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super stay away
We had an amazing stay at the Grosvenor Chester. The staff can't do enough for you. A real treat in January!
Emma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bathroom needs to be updated
The room was fine. The bathroom is in need of an update and I prefer a separate shower.
Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clive, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elegant hotel
Lovely elegant hotel. Staff were friendly. Would stay here again.
clare, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Al, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Charged for items I did not consume
The hotel room was excellent and the location very good. The issue I had was on checking out. We were charged for drinks in La Brasserie from the night before. We didn't visit La Brasserie and dined out in a local restaurant before returning to the room. We explained this to the receptionist and the items were removed. On returning home I received an email from the hotel requesting payments for the drinks, as another room stated we agreed to split the charge? We travelled on our own. I had to ring the hotel to explain a second time that we dined out and I had the credit card details (time, date and venue) to prove this. It looks like this hotel is a place were anybody can put a false room number down to avoid paying, with no checks in place. First time I've encountered this with a hotel. I didn't think it would be from the Grosvenor in Chester.
Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor spa and excessive charge
I don’t expect to stay at a 5 star hotel in a junior suite and be expected to use the spa facilities which were average at best with one sauna not working
Darren Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best Hotel in Chester
Very nice comfortable hotel in superb location. Excellent room and service.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nicola, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

NEEDS UPDATING
GETS QUITE WARM IN ROOM AND CANNOT OPEN THE WINDOWS. ROOMS DATED BUT VERY COMFORTABLE. HAD A LOVELY STAY MRS VAL DARCY
VAL, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Escape from the kids
Weve had an excellent stay, nothing was ever too much trouble, excellent staff, room was excellent excellent breakfast
ALASTAIR, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas at The Grosvenor Chester
Beautiful hotel and staff just perfect. Christmas decorations very dpecial
Jane, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Seth, 1-night trip
Verified Hotels.com guest review