Reflect Krystal Grand Los Cabos - Optional All Inclusive - San Jose del Cabo

A little far from downtown but Uber can get you there in 10 minutes for cheap. King room on 3rd floor on highway side a little noisy but spectacular ocean view made up for it! Proximity to beach was awesome but unfortunately not swimmable :( Martini bar was fun and personal chef at Oyami restaurant was amazing, come early to make reservations for this one :) All staff were very friendly and helpful but Alexis was especially great! Overall a good experience 👍

We do about two vacations to all inclusive resorts a year, so this review is based on my experience with a few handfuls of resorts. This resort is beautiful and could be amazing. It lacked what would make it amazing though. They lacked enough staff, suicide levels were alright, and cleanliness was not the highest. Our room wasn't even clean and stocked when we checked in(clogged toilet, dirty bathroom). The coffee shop was our favorite, as well as the Mexican restaurant. For the most part it seemed that staff were over worked and unhappy. But overall this is an average resort, and is worth the lower price.

Service was very slow at the restaurants, there was a burned hole in the couch in my room. l was told by a manager that they would rectify the situation, I followed up and nobody could help me, very disappointing.

We have traveled to several different hotels in Cabo and are able to compare. We had friends that were staying at this hotel and we wanted to surprise when I read the reviews I could tell that there were some unhappy customers that’s when I decided to book a Altitude room hopping we would be a little safe since it cost double the regular room. When we arrived we were checked in to our 1st room the toilet did not work the room was so dirty we were transferred to the room best door they couldn’t get into it for 20min since there was a problem with the door. This room had a huge crack in the door. When I would tell the check in about the problem they continue to want to upgrade for $250 more per night like what? I paid $350 + $250 for $600 I will go elsewhere!!! Overall we were very disappointed with the room, check in, food is horrible. People I talked to by the pool all agrees some changes 4 rooms to get into something descent. This place is not worth your time & $ you can stay elsewhere for this $. They do not give out bottle water anything you ask for they don’t have. Very disappointed that I took time away from home spent $ to not enjoy my stay.