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1 room, 2 adults

Emporium Hotel South Bank

5-star5 stars
267 Grey St, Brisbane, QLD, 4101, Australia

Luxury hotel with 3 restaurants, near South Bank Parklands
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Queensland may have travel restrictions in place due to COVID-19. 

  • Outstanding!!!! Absolutely amazing. 20/10 Could not rate high enoughJun 25, 2020
  • It was beyond amazing. Super stylish decoration. Loved every moment spent there. Very…Feb 5, 2020

Emporium Hotel South Bank

More Info: 6823 2342

from S$210
  • Exquisite Suite
  • Vista Twin Suite - 2 x Single Beds
  • Vista King Suite
  • River City King Suite
  • River City Twin Suite
  • Emporium Suite

What’s around Emporium Hotel South Bank

Landmarks

  • In South Brisbane
  • South Bank Parklands - 1 min walk
  • Queen Street Mall - 21 min walk
  • The Gabba - 23 min walk
  • XXXX Brewery - 34 min walk
  • Roma Street Parkland - 34 min walk
  • University of Queensland - 44 min walk
  • Mater Private Hospital Brisbane - 8 min walk

Getting around

  • Brisbane Airport (BNE) - 23 min drive
  • South Bank Station - 5 min walk
  • South Brisbane Station - 14 min walk
  • Park Road Station - 26 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Queensland may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (AUD 45.00 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (meters) - 410
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Emporium Hotel South Bank’s small print

Also known as

  • Emporium Hotel South Bank South Brisbane
  • Emporium South Bank South Brisbane
  • Emporium Bank Brisbane
  • Emporium Bank Brisbane
  • Emporium Hotel South Bank Hotel
  • Emporium Hotel South Bank South Brisbane
  • Emporium Hotel South Bank Hotel South Brisbane

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: AUD 250 per accommodation, per night

Cash Breakage deposit: AUD 250 per stay

  • A damage deposit of AUD 250 will be collected before check-in.

Optional extras

Credit card charges are subject to an extra charge of 1 percent

Valet parking costs AUD 45.00 per night

Buffet breakfast is offered for an extra charge of AUD 35 for adults and AUD 18 for children (approximately)

Airport shuttle service is offered for an extra charge of AUD 125 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Emporium Hotel South Bank

  • Does Emporium Hotel South Bank offer free cancellation for a full refund?
    Yes, Emporium Hotel South Bank does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Emporium Hotel South Bank?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Emporium Hotel South Bank?
    Yes. Valet parking costs AUD 45.00 per night.
  • Is there a pool at Emporium Hotel South Bank?
    Yes, there's an outdoor pool.
  • Are pets allowed at Emporium Hotel South Bank?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Emporium Hotel South Bank?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Emporium Hotel South Bank?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Guzman Y Gomez (3-min walk), Che Asado & Bar (4-min walk), and Mucho Mexicano (4-min walk).
  • Is airport shuttle service offered by Emporium Hotel South Bank?
    Yes, an airport shuttle is available. The charge is AUD 125 per vehicle one-way.
  • Is there an onsite casino at Emporium Hotel South Bank?
    No, this hotel doesn't have a casino, but Treasury Casino (18-min walk) is nearby.
  • What is there to do at Emporium Hotel South Bank and nearby?
    Emporium Hotel South Bank has 3 bars and an outdoor pool, as well as a sauna and a fitness center.

Recent reviews

Exceptional 9.6 From 469 reviews

Exceptional 10.0
Great hotel to stay
Hotel is extravagant and great~ Good choice of pillows~ Unfortunately, the TV screenshare does not work that well when we wanted to display our monitor to screen and channel options arent that much.
Weiwah, sg6 night business trip
Exceptional 10.0
We will happily book again for our next trip to Br
A stunning hotel - the location was fantastic. We attended a performance at QPAC - a lovely walk to the venue. Breakfast was delicious. The room was stunning - beds were divine. The lift was seriously cool. Friendly staff from check in to check out. We really enjoyed our stay
Janet, au1 night family trip
Exceptional 10.0
Best hotel in Brissy
Emporium is a beautiful hotel, I would stay here every time I am visiting Brisbane if funds permitted. Hi quality finishes, excellent service, stunning views.
Joanne, au1 night business trip
Very good 8.0
Great Hotel, Perfectly located
Had a good stay. Room was clean and tidy. Staff were friendly. The only issue we had was the amount of time waiting for drinks at the pool. Waited over 30 minutes for our cocktails and nearly 40 minutes for a soft drink. Could do with having a look at the poolside service times. The couple next to us ordered chips, when they came they asked for some ketchup. They didn’t get it until 30 minutes later after they had eaten the chips and the server put it on their empty plate and then took the plate! I found it funny but wouldn’t have been happy if it would have been me.
Christopher, au1 night trip
Exceptional 10.0
Lovely stay at Emporium. The hotel is new and modern. The bar offers a great view of Brisbane with good drinks and food.
au3 night trip
Exceptional 10.0
Always love staying at the emporium best rooms in BNE, Only negative parking is a little expensive.
Wayne, au1 night trip
Exceptional 10.0
Unparalleled service in a top notch location
The Emporium was fantastic! We spent a week here and lapped up all the great service and facilities. This hotel has always had that extra element of lux, even though the styling and furnishings are way over the top ("glitzzy"), the service is impeccable from the moment you check in. The valet service makes it super easy to jet around Bris as you please and we loved all the food/coffee options available from the cafe downstairs, to the cocktail bar (you must try the Coco Noir if you're after something a bit sweet but not too sweet), the restaurant Signature was surprisingly good and the breakfast we had up at The Terrace was the perfect last day treat. We were lucky to have a room that overlooked South Bank and the city and the view was absolutely gorgeous with the added bonus of having a mini balcony that opens up so you can get fresh air. Compared to other hotels we have stayed in over the year, the Emporium is once again setting the standard like they did at their original Fortitude Valley position so many years ago. Thank you to the kind concierge man who promptly organised a replacement coffee for the one I accidentally spilt all over our car when we were checking out. A stressful situation made that little bit easier :)
Melissa, au1 night trip
Exceptional 10.0
Amazing stay
Amazing pool, rooms and cocktails!
David, au2 night trip
Exceptional 10.0
Great hotel! Usually not in my budget but great offers helped.
Jacques, au2 night business trip
Exceptional 10.0
Luxurious and relaxing
Modern luxury, well equipped and high tech amenities. Spacious rooms and dining areas. We live local and we had an amazing staycation.
Zoe Chieh Yu, au1 night trip

Emporium Hotel South Bank