Hotel Basecamp

3.0 star property
Mountain Zermatt hotel with bar/lounge

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Hotel Basecamp

Photo gallery for Hotel Basecamp

Front of property – evening/night
Mountain view
In-room safe, desk, cots/infant beds, free WiFi

Overview of Hotel Basecamp

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • Bar
  • Laundry facilities
  • Non-smoking
Riedstrasse 80, Zermatt, Valais, 3920
Main amenities
  • Daily housekeeping
  • Ski storage
  • Ski passes
  • Sauna
  • Bar/lounge
  • Room service
  • Garden
  • Library
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping

Room options

Standard Quadruple Room

  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Economy Single Room, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room

  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Single Bed

About this area

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 12 min walk


  • Restaurant Schäferstube - 2 min walk
  • Old Zermatt - 3 min walk
  • Tradition Julien Zermatt - 3 min walk
  • Fuji of Zermatt - 4 min walk
  • Restaurant Max Julen - 3 min walk

About this property

Hotel Basecamp

Hotel Basecamp is a great choice for a stay in Zermatt. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. A snack bar/deli and a garden are other highlights.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms


  • Check-in time from 3 PM until 9 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Ski passes
  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in reception
  • Sauna

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Cots/infant beds are available for CHF 20 per stay


  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.


This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Basecamp?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Basecamp?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Basecamp?
Sorry, there's no on-site parking at Hotel Basecamp.
What are the check-in and check-out times at Hotel Basecamp?
You can check in from 3 PM - 9 PM. Check-out time is 10:30 AM.
What is there to do at Hotel Basecamp and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy amenities such as a sauna, a picnic area and a garden.
What's the area around Hotel Basecamp like?
Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn glacier paradise.







Staff & service




Property conditions & facilities




8/10 Very good

Gabriela, 1-night family trip
Verified guest review

6/10 Good

Alisson, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel staff were super nice and friendly. The rooms were spacious and clean. The breakfast had a great selection and the hotel was accommodating with my late check in request. Overall would recommend
silvana, 1-night family trip
Verified guest review

10/10 Exceptional

donald, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

This was a very wonderful stay in Zermatt! We took the steep way up from the train station (there's a much more "vertically friendly" way to get up there if you walk a little further), but the unit was clean and very comfortable. Breakfast was also included and delicious!
Phil, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the views from hotel of the Matterhorn. Staff was great and they held our luggage after check out so we could spend some time in zermatt
Pallu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shin, 1-night trip
Verified guest review

6/10 Good

Satpal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great, homey atmoshere. Lovely breakfast, friendly staff
linda, 2-night family trip
Verified Expedia guest review

6/10 Good

Nice room but amenities in hotel were lacking, e.g. laundry machines, toothbrush, kettle ….
Wen Bin, 1-night family trip
Verified Expedia guest review