Hotel Basecamp

Photo gallery for Hotel Basecamp

Primary image
Triple Room | In-room safe, desk, free WiFi, bed sheets
Triple Room | In-room safe, desk, free WiFi, bed sheets
Standard Double Room | In-room safe, desk, free WiFi, bed sheets
Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Basecamp

Hotel Basecamp

3.0 star property
Mountain Zermatt hotel with bar/lounge

9.4/10 Exceptional

111 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Bathtub
  • Ski facilities
Map
Riedstrasse 80, Zermatt, Valais, 3920
Main amenities
  • Daily housekeeping
  • Ski storage
  • Ski passes
  • Sauna
  • Bar/lounge
  • Room service
  • Garden
  • Library
  • Lobby fireplace
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 12 min walk

About this property

Hotel Basecamp

3-star hotel in the mountains
You can look forward to a free breakfast buffet, a garden, and a library at Hotel Basecamp. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, tour/ticket assistance, and a front desk safe
  • Luggage storage
  • Guest reviews give good marks for the breakfast, quiet location, and helpful staff
Room features
All guestrooms at Hotel Basecamp have perks such as separate sitting areas, in addition to amenities like free WiFi and safes. Guest reviews speak well of the quiet, spacious rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and heating

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 9 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Sauna

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Basecamp?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Hotel Basecamp?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 23 October 2022 start from S$232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Hotel Basecamp?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Basecamp?
Sorry, there's no onsite parking at Hotel Basecamp.
What are the check-in and check-out times at Hotel Basecamp?
You can check in from 3 PM - 9 PM. Check-out time is 10:30 AM.
What is there to do at Hotel Basecamp and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and mountain biking. Enjoy amenities like a sauna, a picnic area, and a garden.
Are there restaurants at or near Hotel Basecamp?
Yes. Nearby restaurants include Old Zermatt (3-min walk), Max Julen (4-min walk), and Brasserie Uno (4-min walk).
What's the area around Hotel Basecamp like?
Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular. Travelers say the area is quiet and ideal for skiing.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Good

Needs Facelift!!
The place needs a facelift. The staff could also be friendlier.
Arvind, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Nice hotel with good location and great breakfast!
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay in Zermatt. Convenient to the main restaurant/shopping area. Great breakfast. Would stay again.
Christy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staff.
James, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great comfortable hotel. Amazing Matterhorn views About a 5-10 minute walk from center of town
gustavo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is quite a walk from the train station with a fair amount of stairs - it was tough to get there dragging a huge piece of luggage. Otherwise, the room is clean and big for 1 person and an extremely splendid breakfast is included in the stay.
Xin Yi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Penney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lukas, 3-night trip
Verified Expedia guest review