Hotel Bahnhof

1.0 star property
Mountain hotel in Zermatt City Centre

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Hotel Bahnhof

Photo gallery for Hotel Bahnhof

Front of property
View from property
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Hotel Bahnhof

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Free WiFi
  • Non-smoking
  • Ski facilities
Bahnhofplatz 54, Zermatt, 3920
Main amenities
  • Daily housekeeping
  • Ski storage
  • Terrace
  • Library
  • Vending machine
  • Luggage storage
  • Limited hour front desk

Room options

Double Room, Shared Bathroom

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Shared Dormitory

  • Mountain view
  • Sleeps 6
  • 3 Single Bunk Beds

Double Room, Private Bathroom

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Shared Dormitory, Women only

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Family Room, Private Bathroom

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

Premium Shared Dormitory, Mixed Dorm

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room, Shared Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Private Double Room with Matterhorn View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt Station - 2 min walk


  • McDonald's - 2 min walk
  • Golden India - 1 min walk
  • Le Petit Royal - 3 min walk
  • Grizzly's - 2 min walk
  • Restaurant Derby - 3 min walk

About this property

Hotel Bahnhof

Enjoy your visit to Zermatt with a stay at Hotel Bahnhof. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and downhill skiing.


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms


  • Check-in time from 2 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Luggage storage
  • Ski storage


  • Terrace
  • Library

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.


This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

Does Hotel Bahnhof offer free cancellation for a full refund?
Yes, Hotel Bahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bahnhof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bahnhof?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bahnhof?
Sorry, there's no on-site parking at Hotel Bahnhof.
What are the check-in and check-out times at Hotel Bahnhof?
You can check in from 2 PM - 7 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Bahnhof and nearby?
During the winter, enjoy nearby recreation such as ice skating and downhill skiing, and return when the snow melts for hiking and mountain biking.
What's the area around Hotel Bahnhof like?
Hotel Bahnhof is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular.







Staff & service




Property conditions & facilities




10/10 Exceptional

Ling, 2-night trip
Verified guest review

8/10 Very good

Ideal location if traveling by train to Zermatt or taking the cog rail to Gornergrat. The cubby dorm beds offer at least some privacy.
2-night trip
Verified guest review

10/10 Exceptional

Eileen, 1-night trip
Verified guest review

8/10 Very good

Very neat and clean staff were very helpful wish the lock to the door actually worked though
1-night trip
Verified guest review

8/10 Very good

Lakshmi Narasimham, 1-night trip
Verified guest review

2/10 Poor

Worst hotel experience in Switzerland
Stayed for only 1 night. The next morning, there is completely no hot water for shower despite waiting for 2.5hours. Had to checkout of this hotel without any showering for the past 18hours. There is no lift nor help available to bring my single luggage bag upstairs which weigh more than 24kg. Most terrible hotel we have stayed throughout our 14-day trip in Swiss. Huge regret to book Bahnhof,
Chuan, 1-night trip
Verified guest review

8/10 Very good

Convenient, close to rail station, shops & restaurants. Comfortable bed. Value for money. No heating in bathroom, no mirror in room.
Gavin, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Some rooms do not have bathroom you have to share and rent the towels
Limary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property, staff and lication where perfect for my dorm room stay. Individuals ignired self kitchen clean up, on occasion, but it was no fault of the staff. Slobs, even with private rooms, can be found anywhere.
David, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Bahnhof was the perfect place for us to stay. They are set up for travelers and have a ski room in the basement area with an outside access door. The kitchen is large with lots of table space to eat. The room was clean and comfortable. It was a little small with all of our ski luggage (which made the ski storage even more helpful). The shower was very nice and hot! Very walkable location. Fantastic stay!
Sidney, 3-night romance trip
Verified Expedia guest review