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Hotel Derby

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Front of property
Apartment (Bellevue) | Hypo-allergenic bedding, in-room safe, laptop workspace, free WiFi
Daily buffet breakfast (CHF 18.00 per person)
Apartment (Bellevue) | Bathroom | Hair dryer, towels
Standard Apartment, 3 Bedrooms | Living area | TV, heated floors

Overview of Hotel Derby

Hotel Derby

3.0 star property
City centre Zermatt hotel with restaurant
9.2 out of 10 Superb
9.2/10 Superb

145 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • Non-smoking
Map
Bahnhofstrasse 22, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Ski storage
  • Room service
  • Airport shuttle
  • Terrace
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Zurich Airport (ZRH) - 106 miles/170.5 km
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Station - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Walliserkanne Zermatt - 1 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 2 min walk
  • Hotel Alex - 2 min walk
  • Le Petit Royal - 1 min walk
  • Golden India - 2 min walk
Map

About this property

Hotel Derby

A great choice for a stay in Zermatt, Hotel Derby features an airport shuttle. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and downhill skiing. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:30 PM until 11 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Helicopter/aeroplane tours
  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 1945
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area
  • Heated floors

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18.00 for adults and CHF 10.00 for children
  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Does Hotel Derby offer free cancellation for a full refund?
Yes, Hotel Derby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Derby?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Derby?
Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Derby?
Sorry, there's no on-site parking at Hotel Derby.
Is an airport shuttle service offered by Hotel Derby?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Derby?
You can check in from 3:30 PM - 11 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Derby and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours.
Are there restaurants at or near Hotel Derby?
Yes, there's an on-site restaurant that offers al fresco dining and local cuisine.
Does Hotel Derby have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Derby like?
Hotel Derby is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn glacier paradise. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

JoAnn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

AI PENG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star service
Had to postpone our visit to the hotel by a day due to illness but Kristiane at the hotel generously shifted our non cancel label reservation by a day. Seamless check in, lovely room excellent food and helpful staff
Clive, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great!
Eduardo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Very good in Zermatt.
100% Recommended. Best location, best service, best (new) rooms, best breakfast best vibe. This place is so convenient, so comfortable and so welcoming. Special thanks to Christina.
HALUK, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Receptionist was unprofessional, Paid a city Tax at checkin but she didn’t update the system, furthermore she was dexterous, crafty as gave me an out of use bill ( money note). Whole night stayed without a heating on. It was very warm when we arrived, midnight was really cold. I shouldn’t give any stars at all
Verified Expedia guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice scenery and good service
Verified Expedia guest review