After a day of traveling, I was just interested in getting to my room for a bit of chill. The pleasantries aside, we got down to exchanging passports and CC card info. It's never pleasant to learn that an unexpected "service charge" is being added to the bill. When I asked why Expedia did not include this charge in the original quote, I was told to contact Expedia. We reserved and expected a King bed, but ended up with Queen. We asked about the discrepancy and expected an adjustment to the bill, but were once again given the same response - take it up with Expedia. I fully intend to follow up with Expedia, but small things like this just left me feeling a little blah. Overall, not a bad property - just not sure I would stay there again in future visits to Mexico City.