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Rocco Forte The Charles Hotel

Photo gallery for Rocco Forte The Charles Hotel

Exterior
Indoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Park View Room | Premium bedding, down duvets, pillow-top beds, minibar

Overview of Rocco Forte The Charles Hotel

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Rocco Forte The Charles Hotel

5.0 star property
Luxury hotel with spa, near Marienplatz

9.4/10 Exceptional

714 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
Map
Sophienstr. 28, Munich, BY, 80333
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Munich City Centre
  • Marienplatz - 16 min walk
  • Hofbräuhaus - 19 min walk
  • Theresienwiese - 19 min walk
  • Olympic Park - 33 min walk
  • Karlsplatz - Stachus - 5 min drive
  • Viktualienmarkt - 8 min drive
  • English Garden - 12 min drive
  • Deutsches Museum - 14 min drive
  • BMW Welt - 6 min drive
  • Olympic Stadium - 14 min drive

Getting around

  • Franz Josef Strauss International Airport (MUC) - 29 min drive
  • München Central Station (tief) - 4 min walk
  • Munich Central Station - 5 min walk
  • Munich (ZMU-Munich Central Train Station) - 6 min walk
  • Hauptbahnhof Nord Tram Stop - 4 min walk
  • Munich Central Station Tram Stop - 5 min walk
  • Konigsplatz U-Bahn - 5 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Hotel NH Collection München Bavaria - 4 min walk
  • Dean & David - 5 min walk
  • Park Café München - 2 min walk
  • Kashgar Uyghur Restaurant - 4 min walk
  • BLOCK HOUSE Elisenhof - 4 min walk
Map

About this property

Rocco Forte The Charles Hotel

Putting you within a 10-minute drive of BMW Welt and Olympic Park, Rocco Forte The Charles Hotel offers an airport shuttle (available 24 hours) for EUR 195 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Mediterranean cuisine is served at Sophias, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. Fellow travellers like that it's only a short walk to public transportation: Hauptbahnhof Nord Tram Stop is 4 minutes away and Munich Central Station Tram Stop is 5 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 40 per day; includes in/out privileges)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Step-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Charles Spa has massage/treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sophias – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
The Bar – This bar specialises in international cuisine and only serves light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 20 for children
  • Airport shuttle service is offered for an extra charge of EUR 195 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 70 per pet, per night

Parking

  • Covered valet parking costs EUR 40 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Rocco Forte Charles
Rocco Forte Charles Hotel
Rocco Forte Charles Hotel Munich
Rocco Forte Charles Munich
Rocco Forte The Charles
Rocco Forte The Charles Hotel Hotel
Rocco Forte The Charles Hotel Munich
Rocco Forte The Charles Hotel Hotel Munich

Frequently asked questions

Does Rocco Forte The Charles Hotel offer free cancellation for a full refund?
Yes, Rocco Forte The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rocco Forte The Charles Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Rocco Forte The Charles Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Rocco Forte The Charles Hotel?
Yes, pets are welcome. There's a charge of EUR 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Rocco Forte The Charles Hotel?
Yes. Valet parking costs EUR 40 per day. Electric car charging is available.
Is an airport shuttle service offered by Rocco Forte The Charles Hotel?
Yes, an airport shuttle is available. The charge is EUR 195 per vehicle one-way.
What are the check-in and check-out times at Rocco Forte The Charles Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Rocco Forte The Charles Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Rocco Forte The Charles Hotel also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Rocco Forte The Charles Hotel?
Yes, Sophias offers al fresco dining and Mediterranean cuisine.
What's the area around Rocco Forte The Charles Hotel like?
Rocco Forte The Charles Hotel is in Munich City Centre, a short 4-minute walk from Hauptbahnhof Nord Tram Stop and 16 minutes' walk from Marienplatz. Travellers love the hotel's prime location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Over the top Service!
The staff was fabulous! Initially I had a small issue Claudia went over the top to fix and make my staff one of the best I’ve experienced. She is kind, professional and one of the most valuable employees I’ve ever met! Ma Milligan the Concierge too was extremely helpful and pleasant. I couldn’t be happier! I’ll be back in a month on business.
Aimee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Reception staff good; housekeeping needs attention
Stay for two nights. Housekeeping: There was a sign in the room complimentary tea and coffee; however we only had coffee. I asked for tea and it came but the man asked me to pay for it. I explained and the problem was sorted. The next day more water was given but again no tea. Asked housekeeper who passed message on, but nothing turned up- no one appeared- bought some! Expect more from an hotel with this reputation. Additionally only one small shower gel and shampoo between two of us. I had to ask for more. I did appreciate the reception staff being extremely helpful and accommodating though. They organised and early check in as we had travelled over 48 hours and needed a rest thank you to them.
sarah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Marco L, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel, great restaurant, location was perfect! Spa area great at the end a cold day
Verified Expedia guest review

10/10 Exceptional

Cyriac, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We did not got the room upgrade.
Verified Expedia guest review

10/10 Exceptional

hiroki, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Rooms were nice, service not as good as we hoped. Breakfast was terrible , service was terrible and coffee cups not replaced after room made up. Not a major thing in real world but paying $1000 per night expect perfection
cory, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

philip, 2-night business trip
Verified Hotels.com guest review