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One Pacific Hotel & Serviced Apartments

Photo gallery for One Pacific Hotel & Serviced Apartments

Lobby sitting area
Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains
Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Executive Twin Room | In-room safe, desk, laptop workspace, blackout curtains
Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Overview of One Pacific Hotel & Serviced Apartments

One Pacific Hotel & Serviced Apartments

3.0 star property
City centre Downtown George Town hotel with restaurant

8.6/10 Fabulous

219 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
177, Jalan Macalister, Georgetown, George Town, 10400

Room options

About this area

What's nearby

  • In Downtown George Town
  • Gurney Drive - 2 min drive
  • KOMTAR - 3 min drive
  • Penang Hill - 20 min drive
  • Queensbay Mall - 18 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 30 min drive
  • Penang Sentral - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Annalakshmi Temple of Fine Arts Vegetarian - 7 min walk
  • Padang Brown Food Complex - 8 min walk
  • Viva La Pasta - 9 min walk
  • Sin Kim San Cafe - 9 min walk
  • Wong Chau Jun Restaurant - 10 min walk

About this property

One Pacific Hotel & Serviced Apartments

A great choice for a stay in George Town, One Pacific Hotel & Serviced Apartments offers an airport shuttle (available on request). Guests will have free perks such as WiFi and self-parking. The sightseeing and quietness get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 7:00 AM to 11:00 PM*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Local/corner shop

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 18.0 for adults and MYR 18.0 for children
  • Airport shuttle service is offered for an extra charge of MYR 58.00 per vehicle

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Does One Pacific Hotel & Serviced Apartments offer free cancellation for a full refund?
Yes, One Pacific Hotel & Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at One Pacific Hotel & Serviced Apartments?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at One Pacific Hotel & Serviced Apartments on 10 February 2023 start from S$51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at One Pacific Hotel & Serviced Apartments?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at One Pacific Hotel & Serviced Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at One Pacific Hotel & Serviced Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by One Pacific Hotel & Serviced Apartments?
Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is MYR 58.00 per vehicle.
What are the check-in and check-out times at One Pacific Hotel & Serviced Apartments?
You can check in starting at 3 PM. Check-out time is noon.
Are there restaurants at or near One Pacific Hotel & Serviced Apartments?
Yes, there's an on-site restaurant. Nearby restaurants include Annalakshmi Temple of Fine Arts Vegetarian (7-min walk), Padang Brown Food Complex (8-min walk) and Viva La Pasta (9-min walk).
What's the area around One Pacific Hotel & Serviced Apartments like?
One Pacific Hotel & Serviced Apartments is in Downtown George Town, a short 15-minute walk from Gurney Drive and 17 minutes' walk from KOMTAR. The local area is considered quiet, as well as being good for sightseeing.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Chee, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and clean accommodation, located in a nice part of town. Would recommend for short stay.
Stan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soon Meng, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Staffs very polite and helpful
Michael kok mun, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel staff were very honest to return my daughter's jacket which she forgot when we check out. Thank you the staff involved and the hotel.
PENG NGE, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The rooms are very spacious ant 35 sqm! The windows are big so light comes in . It is near GeorgeTown historic centre so we can visit the town , have dinner and enjoy the street art then have s peaceful night sleep away from noisy bars and restaurant within Georgetown who can stay open until 7 am!
MAHJOUB, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Valentine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHEONON ZHENG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheapest and affordable pricing among hotels.
Telekom Malaysia Berhad Wong Sack, 4-night family trip
Verified Expedia guest review

8/10 Very good

Wei Han, 1-night trip
Verified Hotels.com guest review