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Aldea Thai by Playa Moments

Adventure aparthotel with outdoor pool, connected to the convention centre, near Mamitas Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aldea Thai by Playa Moments

Terrace/patio
Exterior
Living area
Exterior
Exterior

Reviews

6.6 out of 10

Good

Apart-hotel

1 bedroom1 bathroomSleeps 2

Popular amenities

  • Separate bedrooms
    Separate bedrooms
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • 14 smoke-free apartments
  • Near the beach
  • 2 beach bars
  • Outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Free beach club nearby
  • Pool bar
  • Swim-up bar
  • Bar/lounge
  • Babysitting
  • Airport shuttle
Feel at home
  • Babysitting (surcharge)
  • Kitchen
  • Private pool
  • Separate bedroom
  • Cable/satellite TV service
  • Terrace

Room options

View all photos for Apartment

Terrace/patio

Apartment

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Mamitas Beach - 1 min walk
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mamita's Beach Club - ‬1 min walk
  • ‪The Freshy Fish & Co. - ‬1 min walk
  • ‪La Cocina - ‬3 min walk
  • ‪Coralina Daylight Club - ‬2 min walk
  • ‪Coffee Bar At The Grand Hyatt - ‬3 min walk

About this property

Aldea Thai by Playa Moments

This aparthotel offers a fantastic location, putting you a short five-minute walk from Playa del Carmen Main Beach and Mamitas Beach. Guests can take a dip in the outdoor pool and indulge in massages. The property features a fitness centre, a poolside bar and a bar/lounge.

Languages

English, French, Hebrew, Italian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Direct access to the beach
  • Free beach club nearby

Pool/Spa

  • Private pool
  • Outdoor pool
  • Infinity pool
  • Umbrellas
  • Sunloungers
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Babysitting (surcharge)
  • High chair

Restaurants on site

  • Aldea thai pool bar

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Griddle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Blender

Dining

  • 2 beach bars, 1 swim-up bar, 1 poolside bar and 1 bar
  • Manager's reception (free)

Bedrooms

  • 1 bedroom
  • Premium bedding
  • Down duvet
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • 1 bathroom
  • Rainfall shower head
  • Soap
  • Eco-friendly toiletries
  • Towels provided
  • Hairdryer
  • Shampoo

Entertainment

  • 55-inch flat-screen TV with cable/satellite service
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace

Laundry

  • Laundry detergent
  • Near a laundromat

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the ocean
  • Near the sea
  • On the waterfront
  • Next to a golf course
  • Near the airport
  • In the shopping district

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Outdoor pool access neaby
  • Water sports equipment
  • Scuba diving nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Snorkelling nearby
  • Whale watching nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 14 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors

Special features

Dining

Aldea thai pool bar – On-site bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Cash deposit: USD 500.00 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 160 per vehicle (return. Maximum occupancy 9)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Aldea Thai Playa Moments Apartment Playa del Carmen
Aldea Thai Playa Moments Apartment
Aldea Thai Playa Moments Playa del Carmen
Aldea Thai Playa Moments
Aldea Thai By Moments Carmen
Aldea Thai by Playa Moments Aparthotel
Aldea Thai by Playa Moments Playa del Carmen
Aldea Thai by Playa Moments Aparthotel Playa del Carmen

Frequently asked questions

Is there a pool at this aparthotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at this aparthotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking. On-site parking options include a carport and a garage.
Is an airport shuttle service offered by this aparthotel?
Yes, an airport shuttle is available. The charge is USD 160 per vehicle return.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Aldea Thai by Playa Moments and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include 2 beach bars and private pools. Aldea Thai by Playa Moments also has a fitness centre and access to a nearby outdoor pool.
Does Aldea Thai by Playa Moments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a blender, a coffee maker and a toaster.
Does Aldea Thai by Playa Moments have any outdoor private spaces?
Yes, each apartment features a private pool and a furnished balcony or patio.
What's the area around Aldea Thai by Playa Moments like?
Aldea Thai by Playa Moments is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 8 minutes' walk from Quinta Alegría Shopping Mall.

Aldea Thai by Playa Moments Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

5.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Very good

Solid accommodations
Comfortable stay... not a 5 stat accommodation but it is very solid ... excellent locations... few steps from the beach and block from the strip. Some of the facilities are outdated, but decent property... decorations are nice and communication was solid.
Rebecca, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel / resort!!! There is only one drawback and it’s not only for this reso
9-night trip
Verified Expedia guest review

10/10 Exceptional

Súper hotel Invitado a volver a regresar Súper buena ubicación Súper grande y espacioso el cuarto que nos tocó
4-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

8/10 Very good

This was my 2nd time staying at this property. The location is great being a block to the beach and a block to avenida quinta. Good property but can use a few improvements in offering more things as their neighboring properties are providing more options and incentives.
3-night trip
Verified Hotels.com guest review

8/10 Very good

The Suite was great but the hotel looks like it was under construction. Elevator wasn’t working, fountains were empty the whole week we were there and there were restoration at the lobby.
8-night family trip
Verified Expedia guest review

6/10 Good

Nice pool and they get you directions and taxi if you need
3-night trip
Verified Expedia guest review

2/10 Poor

Stay anywhere but here!!!
The hotel was extremely run down. The mirrors had black paint splattered all over them. The sink in the bathroom leaked all over the bathroom floor when running. The tub had mold all around it’s edges. The pictures online are clearly very very old. The beautiful fountains were drained and filthy. The employees working there were not friendly. Our ocean view room was blocked by scaffolding and men painting. But i would say the worst part was that at 11:00 on the dot they send someone to your room to wait in there with you waiting for you to check out. Not once were we asked how our stay was or if we had a nice vacation. The guy came in to count towels and look over the extremely previously damaged apartment and not once asked how the trip was. It took 2 hours to check in as the first 3 apartments we were shown were in even worse condition then the one we finally stayed in. I’m not the type of person to write reviews ever but in this case I’ve been going to Playa for over 15 years and never stayed somewhere so run down and treated so horribly.
Whitney, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice and good location
nice apartment with the privet pool, good location, every two days cleaning service use to come and change towels and fix the beds. the only problem was the toilet flash was terrible, terrible and more TERRIBLE i become the plumber and add to fix it after every use handy men try to fix it but no luck. kitchen was good but no stove as they say. nice 3 smarts TV beautiful back yard with a privet pool but very cold water if water was heated then we could use it. bed's was not the best. staff was OK
Pini, 14-night family trip
Verified Expedia guest review

6/10 Good

TOO NOISY!!
Constant construction noise all day long! There was a bar an restaurant below my room open till 3am every day!!!!!!!!!!!! Loud neighbors next door an walls paper thin!!
Mitch, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Playa condo
Place was beautiful, and in a great location. It was exactly what we needed for our family, and we would recommend it highly to anyone staying in Playa del Carmen. Only very slight negative was the seemingly random closing time of the swim-up bar at the pool. Not a big deal - just one night we were counting on a drink and snacks for the kids, and had to go put a shirt on and walk 50 metres. If that's the biggest complaint, you know things are great - and they were great!
Verified Hotels.com guest review

10/10 Exceptional

Vacaciones
Nestor Rubén, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El lugar es excelente el personal de ai muy buen servicio,solo el personal que era mi coordinador la verdad muy decepcionado de el no me contestaba los mensajes y nunca lo miramos
Ramon, 4-night family trip
Verified Expedia guest review

2/10 Poor

Suite au décès de ma femme, j’ai été expulsé de ma chambre, j’ai dû louer un condo pour 2 semaine à mes frais, ils ont refusé de me reloger
21-night romance trip
Verified Expedia guest review

8/10 Very good

Buena ubicacion, apartamentos amplios. La atencion del anfitrion deficiente, hubo un problema con una tuberia tapada y nunca se obtuvo respuesta, la solucionamos nosotros.
8-night family trip
Verified Expedia guest review

4/10 Fair

El establecimiento no tiene servicio diario ni te cambia las toallas aún que no solicites. El lugar está en malas condiciones la pintura levantada y tiene moho.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelente
Gustavo, 5-night romance trip
Verified Hotels.com guest review

2/10 Poor

Quise comunicarme varias veces con algún representante de playa moments y nunca se comunicaron. Se nos olvidó una maleta en el departamento y quisimos contactarlos para que nos ayudaran a recuperarla y nunca quisieron contestarnos ni llamadas ni mensajes. La limpieza era pésima, no eran para lavar un traste. Horroroso!!!
4-night trip
Verified Expedia guest review

8/10 Very good

Excelente ubicación...............................
DSME, 5-night trip
Verified Expedia guest review

6/10 Good

Limpieza deficiente. Buena ubicación. Servicios en habitación sin funcionar, teléfono y televisión
3-night trip
Verified Expedia guest review

2/10 Poor

Ikke bestill hos Playa Moments
Aldea Thai er et leilighetskompleks og ikke et hotel! Flere tilbyr utleie her og et av disse selskaper er Plata monebts. Playa moments bryr seg ikke om sine gjester. Vi fikk et rom hvor det kun var en dør mellom rommene og vi hørte hver minste lyd, spesielt ettersom det var fest i naborommet de første 3 nettene av oppholdet. Vi sendte klager til Playa Moments på mail, men disse ble ikke besvart. De tok heller ikke telefonen når vi ringte, men svarte kun når resepsjonisten ringte. Bo gjerne på Aldea Thai, men ikke bestill oppholdet hos playa moments
Erlend, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien!! Ubicación excelente!! Buen lugar!
Ana Elisa, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

chambre ULTRA bruyante
Notre chambre était situé coté rue juste au dessus des cafés, donc bruyante de jour comme de NUIT
9-night trip
Verified Expedia guest review

4/10 Fair

Mala experiencia
No hubo linpieza de habitacion diariamente, nunca reemplazaron articulos personales como shampoo, jabon, etc
Hector G, 5-night romance trip
Verified Hotels.com guest review

2/10 Poor

Muy mal servicio se quitan toda responsabilidad diciendo que son diferentes administraciones
LUIS ENRIQUE, 3-night trip with friends
Verified Hotels.com guest review