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Alpen Resort Zermatt

4.0 star property
4-star hotel in Zermatt with spa and indoor pool

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Alpen Resort Zermatt

Photo gallery for Alpen Resort Zermatt

Front of property
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
Interior
Reception

Overview of Alpen Resort Zermatt

9.0

Superb

Property highlights

  • Parking available
  • Free WiFi
  • Electric vehicle charging point
Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Room service
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

View all photos for Family Suite, 2 Bedrooms, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Garden View

  • 50 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Quadruple Room, Mountain View

Living area

Panoramic Quadruple Room, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 1 Bedroom, Garden View

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, 1 Single Bed, Garden View

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

About this area

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

Restaurants

  • McDonald's - 6 min walk
  • Golden India - 5 min walk
  • Grizzly's - 5 min walk
  • Fuchs - 7 min walk
  • Alphitta - 4 min walk

About this property

Alpen Resort Zermatt

Enjoy your visit to Zermatt with a stay at Alpen Resort Zermatt. Guests can indulge in massages at the spa, and international cuisine is served at Restaurant Matterhorn, which is open for lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Off-site parking within 3.1 mi (CHF 12 per night); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant Matterhorn – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs CHF 12 per night (16404 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt Hotel
Alpen Resort Zermatt Zermatt
Alpen Resort Zermatt Hotel Zermatt

Frequently asked questions

Does Alpen Resort Zermatt offer free cancellation for a full refund?
Yes, Alpen Resort Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alpen Resort Zermatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Alpen Resort Zermatt?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Alpen Resort Zermatt?
Sorry, pets aren't allowed.
Is parking offered on site at Alpen Resort Zermatt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Alpen Resort Zermatt?
You can check in from 3:00 PM - 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Alpen Resort Zermatt and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpen Resort Zermatt also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Alpen Resort Zermatt?
Yes, Restaurant Matterhorn offers international cuisine.
Does Alpen Resort Zermatt have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Alpen Resort Zermatt like?
Alpen Resort Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good value and very helpful staff
Just very sensibly run. Everything I’d think to do, they’ve done. The wellness area is intelligently designed with pool, hot tub, changing areas etc. The rooms aren’t fancy but they are adequate and have better channels than more expensive hotels (I checked). Good breakfast too!
Hugh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is the place to stay!
What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!
Julie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful pool and fantastic staff
Samantha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jungmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, delicious breakfast and supportive staff. Brand new wellness area, very beautiful.
Lisa Christine, 3-night trip
Verified Expedia guest review

10/10 Exceptional

AMIT, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, clean convenient and attention to detail and customer needa
Venu, 2-night trip
Verified Expedia guest review

8/10 Very good

Great choice
Munish, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic! This hotel is a gem. I’ll see you again soon!
1-night trip
Verified Hotels.com guest review