10/10 Exceptional
14 July 2022
Great hotel with AMAZING staff
Had a great stay here in Sapa. I cant comment on some of the other hotels in the area but everything here was great. The hotel common areas were well kept. The breakfast buffet was very nice. The one thing I missed was the lack of a bar area for happy hour to enjoy the sunset. But other than that was completely happy. The best part of the stay was the service. EVERYONE was very friendly and helpful. I injured my leg on a hike and the staff checked local hospitals to see if they had braces available and even drove me to a few pharmacies. The manager Steve was really nice and went above and beyond to make our stay as comfortable as possible. When I go back I'll definitely stay here.
Ryan, 3-night trip
Verified Hotels.com guest review