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Palace Inn and Suites - Willowbrook Mall

2.5 star property
Hotel in Houston

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Photo gallery for Palace Inn and Suites - Willowbrook Mall

Fridge, microwave
Desk, iron/ironing board, cots/infant beds, free WiFi
Fridge, microwave
Exterior
Spa
Located near Willowbrook Mall, Palace Inn and Suites - Willowbrook Mall offers a welcoming retreat. Enjoy continental breakfast, unwind with in-room WiFi and take advantage of luggage storage.

Reviews

6.0 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Luggage storage
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Separate dining area
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate dining area
Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Microwave
Stovetop
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Microwave
Digital channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking, Kitchenette

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Smoking, Kitchenette

Highlights

Separate dining area
Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Microwave
Stovetop
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Private bathroom
Microwave
Digital channels
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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Iron/ironing board, free WiFi, bed sheets

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7.8 out of 10, Good, 41 reviews
The price is S$121
includes taxes & fees
15 Feb - 16 Feb
Kiwi Inn By OYO Willowbrook Houston Hwy 249 Beltway
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About the area

Map
12951 Willow Centre Drive, Houston, TX, 77069

What's nearby

  • Willowbrook Mall - 9 min walk
  • Houston Methodist Willowbrook Hospital - 3 min drive
  • Champions Golf Club - 3 min drive
  • Vintage Park - 6 min drive
  • Sam Houston Race Park - 7 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 21 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive
  • Houston Station - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬4 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬17 min walk

About this property

Palace Inn and Suites - Willowbrook Mall

Enjoy your visit to Houston with a stay at Palace Inn and Suites - Willowbrook Mall. Free perks include continental breakfast, WiFi and self-parking.

Languages

English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free continental breakfast

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)

What to enjoy

  • Separate dining area

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10 per stay

Policies

This property accepts credit cards.

Also known as

Palace Inn Willowbrook Mall
And Suites Willowbrook Mall
Palace Inn Suites Willowbrook Mall
Palace Inn and Suites - Willowbrook Mall Hotel
Palace Inn and Suites - Willowbrook Mall Houston
Palace Inn and Suites - Willowbrook Mall Hotel Houston

Frequently asked questions

Does Palace Inn and Suites - Willowbrook Mall offer free cancellation for a full refund?

Yes, Palace Inn and Suites - Willowbrook Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palace Inn and Suites - Willowbrook Mall?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Inn and Suites - Willowbrook Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Palace Inn and Suites - Willowbrook Mall?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.

What's the area around Palace Inn and Suites - Willowbrook Mall like?

Palace Inn and Suites - Willowbrook Mall is a short 9-minute walk from Willowbrook Mall and 3 minutes' walk from Stone Moves Indoor Rock Climbing.

Palace Inn and Suites - Willowbrook Mall Reviews

Reviews

6.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Poor

1-night trip
Verified Travelocity guest review

8/10 Very good

Staff was excellent, very kind and attended to everything I needed.
2-night trip
Verified Expedia guest review

2/10 Poor

Extremely in satisfied
I can’t properly review this hotel Bc I didn’t stay there. Even though I paid for my booking through hotels.com I got the hotel and they don’t even work with hotels.com. When they relocated me it was to the most terrible place that didn’t even have a remote for the tv. Terrible experience. Very unhappy.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great, they just need a swimming pool
1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

I asked for a smoke free 2 queen size room on the first floor. I received a two queen size smoke room on the the second floor. I could smell weed through the vents. I had cigarette wholes on my comforter. Had to kill a roach. I specifically called and ask the receptionist if there was a table and chairs in the kitchenette area and was told yes. When I got there there was only the desk and chair. There really wasn’t anywhere to hang your towels. It had cabinets but no paper towels or pots and pans/dishes. I didn’t like the fact that you roll over and there was the fridge next to the bed.
2-night family trip
Verified Expedia guest review

6/10 Good

The nearby train (couldn't be helped) and noisy people in the parking lot at 1 in the morning soured the experience.
1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

Stayed for work
New hotel, average for the area. The rooms have a bit of an echo if that kind of thing bothers you.
Matthew, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Jared, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Romantic night out, wow.
The air after 2 hours was still at 87% , the television did not work room hot, could not get a refund due to the fact I booked on line
Sam, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Weekend in houston
There were no bathroom tissue,no coffee pot although the fixings were there. No coat hangers, no caddy to place suitcases.the thermostat only had heat/ cool switch and fan switch couldn’t adjust turn it down and it would go back to the settings reading down to 72degrees it would go back to 78 same for the heat side. The staff was very helpful
Verified Hotels.com guest review

4/10 Fair

Nice location close to the mall
The room was not cleaned it had dust in the floor and the bed was not comfortable I woke up itching.
Vick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience.
Newly opened, so very clean. Amenities were average, but overall a very good experience. Price was well below what I would expect for same stay at competition.
Stanley, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful!
Nice place, nice people. Would definitely stay again.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice,perfect location and the staffs are nice
Was wonderful. My wife and I enjoyed it The price was great. The atmosphere was great
2-night trip
Verified Expedia guest review