On the plus side: The manager sent an email offering transport and warning about scammers who will try to redirect you. If you are coming by plane, bus, or train, take him up on it. I suspect it is a real challenge to find any riad in the maze that is Fez. If you are driving, park near the Blue Gate for about 5 USD daily and arrange with the manager for someone to come and get you (and make sure you have a way to be certain the agent is really from this Riad). WiFi was good; breakfast was simple but very nice. My room was on an upper floor and the staircase is narrow and dark, with uneven steps- downright dangerous. The room was poorly lit but the bathroom was well lit and there was lots of hot water. The mattress was old, thin, and lumpy, making for a very poor night’s sleep. There was also a bad odor- a combination of dampness, cleaning supplies, and poor plumbing. Had to repeatedly ask for a some supplies. This next comment is not the fault of the Riad but just a general piece of advice. It is in the market area-fun to walk around but extremely easy to get disoriented. I clearly look like a tourist and was constantly approached by people looking to separate me from my money (some of whom became nasty when I didn’t fall for a scam). Know where you are and how to get back to the Riad.