At Sugarland Hotel, indulge in a culinary journey with international cuisine at Asul restaurant, enjoy a refreshing drink by the outdoor pool or explore the garden. With free in-room WiFi and 24-hour business center, this hotel is perfect for both relaxation and productivity. Guests have praised its convenient location.
Bacolod City Government Center - 7 min drive - 6.9 km
Getting around
Bacolod (BCD-New Bacolod - Silay) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Goldenfield Commercial Complex - 5 min walk
Coffee Culture Roastery - 12 min walk
McDonald's - 8 min walk
Highlands Coffee - 3 min walk
Aboy's Restaurant - 8 min walk
About this property
Sugarland Hotel
When visiting Bacolod, Sugarland Hotel is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Asul, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden.
Languages
English
At a glance
Hotel size
85 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Banquet hall
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Asul – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of PHP 600 per room (one way)
Children & extra beds
Cots/infant beds are available for PHP 500.0 per day
Rollaway beds are available for PHP 1500.0 per day
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod
Frequently asked questions
Does Sugarland Hotel offer free cancellation for a full refund?
Yes, Sugarland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sugarland Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sugarland Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sugarland Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sugarland Hotel?
Yes, an airport shuttle is available. The charge is PHP 600 per room one way.
What are the check-in and check-out times at Sugarland Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Sugarland Hotel and nearby?
Sugarland Hotel has an outdoor pool and a garden.
Are there restaurants at or near Sugarland Hotel?
Yes, Asul offers international cuisine and poolside dining.
What's the area around Sugarland Hotel like?
Sugarland Hotel is located a short 10-minute walk from Gaisano City Mall.
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Sugarland Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
I love their breakfast buffet, their clean property and very quick when you need something.
Erlie
Erlie, 2-night trip
10/10 Exceptional
12 October 2024
Very nice place
Maria Lorna
Maria Lorna, 1-night trip
10/10 Exceptional
31 July 2024
I like the beautiful lobby and the room .
Joana
Joana, 2-night trip
8/10 Very good
18 April 2024
Very Nice stay
Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Robert
Robert, 2-night trip
10/10 Exceptional
10 May 2024
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
DANIEL
DANIEL, 20-night trip
10/10 Exceptional
4 October 2024
E cellent
Maria Lorna
Maria Lorna, 3-night trip
10/10 Exceptional
30 September 2024
Excelent
Maria Lorna
Maria Lorna, 1-night trip
10/10 Exceptional
3 October 2024
Pleasantly Surprised
Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Michael and Raquel
Michael and Raquel, 1-night trip
8/10 Very good
13 April 2024
The convenience of rescheduling my stay was good and fast
Edren
Edren, 1-night trip
8/10 Very good
13 January 2024
Nice older hotel at the South end of Bacolod
Poor parking
Michael
Michael, 1-night trip
2/10 Poor
10 July 2024
Limited parking, I lost my shoes in my room.
Hernando
Hernando, 3-night trip
6/10 Good
19 May 2024
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Ramela
Ramela, 1-night trip
4/10 Fair
10 August 2024
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Benjie
Benjie, 1-night trip
6/10 Good
19 May 2024
Poor wifi, toilet didn’t flush well, and noisy.
Ramela
Ramela, 1-night trip
8/10 Very good
22 June 2024
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Allen
Allen, 1-night trip
2/10 Poor
1 January 2024
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!!
The New Year's Eve buffet was overpriced for what was offered & the food was sub par.
Will not book here again.
Mike
Mike, 1-night trip
4/10 Fair
21 March 2024
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Maricel
Maricel, 2-night trip
8/10 Very good
5 February 2024
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Herbert Herminio
Herbert Herminio, 2-night trip
6/10 Good
7 June 2023
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Maria Antonia
Maria Antonia, 2-night trip
6/10 Good
8 August 2022
Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
Pamela
Pamela, 1-night trip
2/10 Poor
29 November 2022
The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it
Michael
8/10 Very good
5 July 2022
service is bad (breakfast area)
The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying