10/10 Exceptional
21 May, 2025
Great holiday! Exceptional personal, recommend it
This hotel is simply amazing! From the moment we were greeted at the door, we felt welcomed and in good hands.I would like to thank the front desk team, they were extremely professional.
Mr M. is in charge of guest relations.He is very professional and has a wonderful team who are all friendly and smiling.They work really hard to make all guests happy and they are always present at their desks in the lobby and available 24/7 via WhatsApp in case you need anything. My mom was newly operated and she got an exceptional service, she felt great at Swandor hotel and would like to come back.
Special thanks to the team of Swandor restaurant, we had an excellent service. The food was very tasty and freshly made, different options everywhere. The entertainment team had a good entertaining schedule,I had productive days thanks to your creativity girls.
The Rino kids club is something out of the ordinary, better than our european standards. My niece and nephew were so happy to discover all the activities you offered, the kids club has a professional team that is well trained.
Cheima
Cheima, 4-night trip