See all properties

The Crew Hotel Kualanamu International Airport

3.0 star property
Medan hotel with spa and restaurant

Choose dates to view prices

Photo gallery for The Crew Hotel Kualanamu International Airport

Front of property
Desk, free WiFi
Lobby
Breakfast, lunch, dinner served; Indonesian cuisine
Interior detail
Near Grand City Hall, The Crew Hotel Kualanamu International Airport offers a tranquil retreat with an on-site spa and Indonesian cuisine at the Cockpit restaurant. Enjoy free in-room WiFi, a 24-hour front desk, laundry facilities, free newspapers and take advantage of the airport shuttle for seamless travel.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Free airport shuttle
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Class

Desk, free WiFi

Economy Class

Highlights

Air conditioning
Fridge
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Business Class

Desk, free WiFi

Business Class

Highlights

Air conditioning
Fridge
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Lobby

Crew Express Hotel

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
7.0 out of 10, Good, (15)
The price is S$20
includes taxes & fees
1 Mar - 2 Mar
Crew Express Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

What's nearby

  • Grand City Hall - 19 min drive
  • Medan Mall - 19 min drive
  • Great Mosque of Medan - 20 min drive
  • Maimun Palace - 20 min drive
  • Sun Plaza - 21 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 7 min drive
  • Bandara Kualanamu Station - 9 min drive
  • Bandara Kualanamu Station - 10 min drive
  • Bandar Khalipah Station - 16 min drive
  • Free airport shuttle

Restaurants

  • ‪PappaRich - ‬2 min walk
  • ‪RM Padang Raya - ‬7 min drive
  • ‪D'raja Coffee Hub KNO - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪D'lobby Hub Kno - ‬2 min walk

About this property

The Crew Hotel Kualanamu International Airport

Located just 4.5 mi (7.2 km) from the airport, The Crew Hotel Kualanamu International Airport offers a free shuttle (available 24 hours). Guests can indulge in spa services at the spa, and Indonesian cuisine is served at Cockpit, which is open for breakfast, lunch and dinner.

Languages

English

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking on site only
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • Full-service spa

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, cabin spa. The spa is open daily.

Dining

Cockpit – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew Hotel Kualanamu International Airport Medan
Crew Hotel Kualanamu International Airport
Crew Kualanamu International Airport Medan
Crew Kualanamu International Airport
The Crew Hotel KNO
Crew Kualanamu Airport
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Does The Crew Hotel Kualanamu International Airport offer free cancellation for a full refund?

Yes, The Crew Hotel Kualanamu International Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Crew Hotel Kualanamu International Airport?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by The Crew Hotel Kualanamu International Airport?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at The Crew Hotel Kualanamu International Airport?

Check-in start time: 2 PM; check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at The Crew Hotel Kualanamu International Airport and nearby?

The Crew Hotel Kualanamu International Airport has a spa.

Are there restaurants at or near The Crew Hotel Kualanamu International Airport?

Yes, Cockpit offers Indonesian cuisine.

The Crew Hotel Kualanamu International Airport Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Laura, 1-night trip

8/10 Very good

john d, 1-night trip

8/10 Very good

Attente aéroport
1-night trip

10/10 Exceptional

The room is reasonably big and very comfortable. The bathroom is clean but too small..
Edwin, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

Timir, 3-night trip

8/10 Very good

Als Transithotel für eine Nacht hervorragend, ansonsten zu weit weg von der Stadt.
1-night trip

2/10 Poor

Booking was niet bekend. Personeel sprak nauwelijks Engels. Lang moeten wachten voordat we eindelijk een kamer toegewezen kregen!
1-night trip

6/10 Good

Juste pour une nuit...
L'hôtel se trouve dans un groupe d'immeubles qui regroupe d'autres hôtels et quelques restos. Apparemment, le centre commercial prévu au rez-de-chaussée n'a pas encore convaincu les investisseurs. Nous avions contacté à plusieurs reprises l'hôtel pour qu'ils viennent nous récupérer à l’aéroport, mais nous n'avons jamais eu de réponse. Par contre, nous avons pu bénéficier de la navette gratuite le lendemain. La chambre est assez grande, la clim ne pouvait pas se régler et c'était assez froid. La salle de bains est correcte, et l'ensemble est assez bien entretenu. Le personnel est trop nombreux. Rien qu'à la réception, 4 personnes pour s'occuper du check-in, mais aucune synchro entre eux. Du coup, informations contradictoires...Notre départ avec la navette était prévu à 5h30 du matin, on nous a appelé dans la chambre à 5h en nous demandant de descendre tout de suite, nous avons attendu...30 minutes avant de partir à 5h30. Comme c'était juste pour une nuit (transit aéroport)...cet hôtel nous a toutefois satisfait, mais nous ne le recommandons pas pour des plus longs séjours.
Bernard, 1-night trip

10/10 Exceptional

Close to airport Close to airport Close to airport
1-night trip

8/10 Very good

1-night trip

2/10 Poor

Terrible hôtel, allez au WING à côté!
Un ascenseur sur deux non fonctionnel ce qui rend l’attente interminable. Chambres sans fenêtre et il fait une chaleur à mourir puisqu’aucune climatisation de base n’est fonctionnelle quand vous ne laissez pas votre carte dans l’element De démarrage de l’électricité. Petit déjeuné inclus très limité. L’hôtel charge des frais supplémentaires de 50% de la valeur de la nuitée pour une serviette avec du jus de fruit dessus en affirmant qu’il faudra un nettoyage spécial. Le Wing juste à côté semble vraiment mieux!
Jessica, 2-night trip

8/10 Very good

1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Staff very friendly and helpfull. Recommend for a visvisit anytime.
1-night trip

8/10 Very good

location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.
BigIslandGuy, 1-night trip

10/10 Exceptional

Bien
L hôtel est super mais loin de la ville
jean-michel, 2-night trip

10/10 Exceptional

Nice, clean and good service
Great place to stay for a stop over
Tudor, 1-night trip

6/10 Good

Hotel económico cerca del aeropuerto
Económico, cercano al aeropuerto, muy utilizado por las tripulaciones, desayuno incluido, aunque un poco modesto. Habitación adecuada para el precio.
Humberto, 1-night trip

6/10 Good

Very close to airport
Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!
rs, 1-night trip

4/10 Fair

空港に近いことはメリットです ただ朝のシャトルバスは4:00の次が5:30なのでその中間のフライトだと不便です。 デポジット100,000ルピアが要求され現金のみです。宿泊料はクレジットカードで可能ですが、デポジットのみ現金です。 チェックアウトの際に、全員がデポジットを払っているのに、自分で言い出さないとデポジットを返してもらえません。クレジットカードなら決済を拒否できますが、チェックアウト時に忘れると現金なので後の祭りです。 全ての客から現金でデポジットを取っているのだから、フロントのスタッフが客に言うのが普通だと思いますが…
1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Thank you
Staff are welcoming us and free shuttle bus to airport standby for us at morning.
Setiawan, 1-night trip

6/10 Good

The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️.
Edwin, 1-night trip

10/10 Exceptional

空港に近い
空港に近くて、ホテルシャトルバスがあり、空港⇔メダン市内間の近代的な電車があるので、車の渋滞に関係なく時間通りの移動ができた。高いタクシー料金や市内の停滞を考えると、安心してビジネス関係に利用できる。
Kob, 1-night trip