Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
What's nearby
Toyako Onsen - 8 min drive - 8.4 km
Toyako Hot Spring - 8 min drive - 9.0 km
Lake Toya - 9 min drive - 6.6 km
Usuzanfunka Memorial Park - 10 min drive - 7.8 km
Rusutsu Resort - 25 min drive - 22.3 km
Getting around
New Chitose Airport (CTS) - 100 min drive
Toya Station - 13 min drive
Ōkishi Station - 24 min drive
Koboro Station - 31 min drive
Free train station pickup
Restaurants
サイロ展望台 - 3 min drive
レークヒル ファーム - 7 min walk
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 11 min drive
とうや・水の駅 - 11 min drive
風の音 - 12 min drive
About this property
Hotel Cocoa
At Hotel Cocoa, you'll be within a 10-minute drive of Lake Toya. You'll have free perks such as WiFi and self-parking.
Languages
Chinese (Mandarin), English, Filipino, Japanese
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
On-site parking is limited
On-site parking includes off-street options
Transfers
Free train station pickup from 10:00 AM to 5:00 PM
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Services
Front desk (limited hours)
Facilities
1 building/tower
Accessibility
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Dressing gowns and slippers
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom (not in room)
Deep-soaking bath
Separate bath and shower
Electronic bidet
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Fridge
Kitchen
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Cleaning supplies
Fees & policies
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Does Hotel Cocoa offer free cancellation for a full refund?
Yes, Hotel Cocoa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cocoa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cocoa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cocoa?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Cocoa and nearby?
Recommended spots to visit include Lake Toya (1.4 mi) and Toyako Onsen (5.2 mi), along with Toyako Hot Spring (5.5 mi) and Showa-shinzan (9.4 mi).
Does Hotel Cocoa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hotel Cocoa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge.
What's the area around Hotel Cocoa like?
Hotel Cocoa is located a short 1-minute walk from Shikotsu-Toya National Park.
Hotel Cocoa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
10 October 2024
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Ritesh
Ritesh, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 August 2024
Hei Hung
Hei Hung, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Shang
Shang, 1-night family trip
Verified Expedia guest review
6/10 Good
3 July 2024
Beautiful hotel but poor service.
Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Sung
Sung, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
APIRAT
APIRAT, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Bee San
Bee San, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2024
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Hui Hong
Hui Hong, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 March 2024
Amazing morning view of the lake
Great view and comfortable hotel.
Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
michael
michael, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 February 2024
Awesome experience.
Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Athanasios
Athanasios, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2023
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Sung
Sung, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 October 2023
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2023
Lovely small hotel with a fantastic view of Lake T
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2023
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Sean
Sean, 1-night family trip
Verified Expedia guest review
6/10 Good
8 October 2023
See
See, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2023
KEI FAH
KEI FAH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2020
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
16 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
4 February 2020
Very nice view. I proposed to my gf there and she said yes!
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 January 2020
The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 January 2020
Very cozy n great view, great value for money! Staff was very attentive
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 January 2020
Dawinee
Dawinee, 4-night trip
Verified Hotels.com guest review
6/10 Good
6 January 2020
Location great for good view of Lake Toya; nice spa in room; reception was ok; lack of elevator not so good if you've got a heavy suitcase; general decor a bit minimalist