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Setsu Niseko

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Exterior
Hot springs
Three Bedroom Yotei Suite, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Hana Suite - 3 Bedroom Penthouse, Non Smoking | Living area | Flat-screen TV
Two Bedroom Yotei Suite with Tatami, Non Smoking | In-room dining

Overview of Setsu Niseko

Setsu Niseko

3.5 star property
3.5-star ski aparthotel with spa, near Niseko Mountain Resort Grand Hirafu
9.4 out of 10 Exceptional
9.4/10 Exceptional

19 verified Hotels.com guest reviews

Property highlights

  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
Map
6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080
Main amenities
  • 190 apartments
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Fitness centre
  • Self parking
  • Business centre
  • 24-hour front desk
Feel at home
  • Kitchen
  • Daily housekeeping
  • Washer/dryer
  • Lift
  • In-room climate control (air conditioning)
  • Flat-screen TV

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 103 min drive
  • Kutchan Station - 8 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 23 min drive
  • Free ski shuttle

Restaurants

  • Wild Bill's Niseko - 4 min walk
  • ニセコラーメン風花 - 3 min walk
  • The Barn - 5 min walk
  • Musu - 4 min walk
  • JoJo's Cafe & Bar - 2 min walk

About this property

Setsu Niseko

Located 0.3 mi (0.4 km) from Niseko Mountain Resort Grand Hirafu, Setsu Niseko features a free ski shuttle and puts you near winter activities such as snow tubing, snowmobiling and sledging. Guests can be pampered with massages at the spa, and Meli Melo Yuki No Koe, one of 5 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Ski storage and rentals are also available.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • In addition to the listed hours, the public bath is also open from 6-10 AM daily.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Free ski shuttle
  • Ski storage
  • Ski equipment hire

Pool/Spa

  • Full-service spa
  • Hot springs
  • Indoor private onsen (mineral springs) in communal space
  • Massages
  • Public bath open from 2:00 PM to midnight

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (JPY 2000 per night)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free ski shuttle

Family friendly

  • High chair
  • Baby bath
  • Children's dinnerware
  • Bed rails

Restaurants on site

  • Meli Melo Yuki No Koe
  • AFURI
  • 蟹鮨 加藤 INORI
  • 天ぷら あら木
  • ルークズ・オイスターバー&チョップハウス

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Free tea bags/instant coffee
  • Electric kettle
  • Cookware/dishes/utensils
  • Griddle
  • Rice cooker

Dining

  • 5 restaurants
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Toilet with electronic bidet
  • Towels provided
  • Slippers
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Fireplace in reception
  • 24-hour front desk

Things to do

  • Fitness centre
  • Snow sports gear
  • Bike tour information
  • Yoga classes on site
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sledging nearby
  • Bike rentals nearby
  • Kayaking nearby
  • Fishing nearby
  • Mountain climbing nearby
  • Rafting nearby

General

  • 190 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 2:00 PM and midnight.

Dining

Meli Melo Yuki No Koe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
AFURI – This restaurant specialises in Japanese cuisine. Open daily.
蟹鮨 加藤 INORI – This sushi bar specialises in sushi. Open selected days.
天ぷら あら木 – This restaurant specialises in Japanese cuisine. Open daily.
ルークズ・オイスターバー&チョップハウス – This steakhouse specialises in American cuisine. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Parking

  • Covered self-parking costs JPY 2000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:00 PM to midnight
  • Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Property registration number 478

Also known as

Setsu Niseko Kutchan
Setsu Niseko Aparthotel
Setsu Niseko Aparthotel Kutchan

Frequently asked questions

Does Setsu Niseko offer free cancellation for a full refund?
Yes, Setsu Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Setsu Niseko?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Setsu Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at Setsu Niseko?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Setsu Niseko?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Setsu Niseko and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes yoga and hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a fitness centre.
Are there restaurants at or near Setsu Niseko?
Yes, there are 5 on-site restaurants, featuring French cuisine.
Does Setsu Niseko have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a rice cooker, a griddle and cookware.
What's the area around Setsu Niseko like?
Setsu Niseko is a short 5-minute walk from Niseko Mountain Resort Grand Hirafu and 19 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Reviews

9.4

Exceptional

9.9/10

Cleanliness

9.0/10

Amenities

9.7/10

Property conditions & facilities

Reviews

10/10 Exceptional

Amazing Destination
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
Fred, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
Wai Ming Patrick, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Expedia guest review

8/10 Very good

Martin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!
Naomi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property!
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
Jason, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brand new hotel!
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
Luis F, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

eunjung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TADASHI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hoi Ying, 1-night trip
Verified Hotels.com guest review