Guests
All properties in Mandaue, Central Visayas, Philippines

BIG Hotel

3-star hotel with restaurant, near SM City Cebu

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Penthouse Loft - Living Area
  • Penthouse Loft - Living Area
  • Penthouse Loft - Living Area
  • Standard Room - Bathroom
  • Penthouse Loft - Living Area
Penthouse Loft - Living Area. Image 1 of 36.
1 / 36Penthouse Loft - Living Area
A. Seno St., Mandaue, 6014, Philippines
7.8.Good.
  • everything was so fine until the final day when i checked out noticing that there is a…

    Jan 27, 2019

  • The hotel is so so, shower water is to low but the bed looks clean, the stuff we're nice.

    Nov 26, 2020

See all 77 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Shopping
Convenient
Dining options
Walkable
  • Free WiFi
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 148 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

What’s around

  • SM City Cebu - 33 min walk
  • J Centre Mall - 18 min walk
  • City Time Square - 1 min walk
  • Mandaue City Hall - 17 min walk
  • Carmelite Monastery - 39 min walk
  • IEC Pavillon - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Business Suite
  • Executive Room
  • Deluxe Room, 2 Double Beds
  • Standard Room

What’s around

Landmarks

  • SM City Cebu - 33 min walk
  • J Centre Mall - 18 min walk
  • City Time Square - 1 min walk
  • Mandaue City Hall - 17 min walk
  • Carmelite Monastery - 39 min walk
  • IEC Pavillon - 42 min walk
  • Pier 4 Cebu Port - 44 min walk
  • Robinsons Galleria Cebu - 44 min walk
  • Ayala Center - 2.5 mi / 4 km
  • Cebu Business Park - 2.7 mi / 4.3 km
  • Waterfront Cebu City Casino - 2.7 mi / 4.4 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 22 min drive
map
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A. Seno St., Mandaue, 6014, Philippines

At a glance

Hotel size

  • This hotel has 148 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

B/G Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • BIG Hotel Mandaue
  • BIG Mandaue
  • BIG Hotel Hotel
  • BIG Hotel Mandaue
  • BIG Hotel Hotel Mandaue

Optional extras

Rollaway beds are available for PHP 600.0 per night

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, BIG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon.
  • Yes, B/G Restaurant offers international cuisine. Nearby restaurants include Tsiboom Native Restaurant (3-min walk), Hainanese Delights (4-min walk), and Buffet 101 (6-min walk).
  • No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min drive) is nearby.
7.8.Good.
  • 10.0.Exceptional

    nice hotel

    very nice room, and really good breakfast

    Sonia. Bauro, 2 night trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The concept

    1 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Surprisingly nice, almost a boutique hotel. Solid three stars bordering on four. No gym but there’s one 50 meters down the road where you can work out for $2 a day.

    Alan, 1 night trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The staffs are excellent! The hotel price for budgeted longer stay is reasonable. There is hot water and the AC works good. The room is clean. The bathroom needs some work like the sink, it has stains and rust. The amenities is lacking. Like there's no fridge, safe, hair dryer and iron. The breakfast is almost the same thing the whole week, and I stayed for 3 weeka. But it's a complimentary bfast so that's good. I just wish they could change their menu. Speaking of menu, the restaurant doesn't have much of a choice either. The chef needs to up his cooking as well cause it's not something that would make me want to eat again. There's buffet lunch, not much on the buffet but it is reasonably priced. The location is great. There's a mall on the opposite side of the street. Albeit as small one, it still has grocery, clothes, pharmacy and lots of restaurant! Beside the hotel, there are bars and karaoke. So you don't need to take a car. And one more thing that bothered me so much though, there is no sound proofing in the room so if you're a light sleeper like me, those loud guests, with no care at all that it's late at night or midnight, will wake you up and keep you up. Also, at one time, I thought there was a bear snoring so loud beside me cause my next door guests was snoring so loud that it echoes around my room. But, there is also safety. There is CCTV in the hallways and elevator. The free wifi is working fine, slow but fine.

    Nanzee, 7 night family trip, Nov 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Property presented well in foyer and reception areas. Room OK and clean - but bathroom starting to show its age (e.g. rust on taps) - would benefit from a makeover. No shelf space in bathroom to store toiletries and no power outlets. Room lacked a safe and a fridge; noisy aircon and we just could not work out TV controls. Good location

    4 night romance trip, Nov 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were kind, bfast though limited was fine, room was clean though shower head could be better (shower to slow water flow); roomy room but no house slippers for deluxe... overall- 👍

    1 night family trip, Sep 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel seems to be declining in terms of maintaining its property. Bathroom fixtures showing its age

    RDP, 1 night business trip, Jun 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I hope there was a fridge in the room. I can buy some cold drinks and enjoy at late night.

    KL, 1 night business trip, May 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    no business center. staff personnel are polite and customer-centric.

    1 night business trip, May 15, 2019

    Verified Expedia guest review

  • 2.0.Poor

    I didn’t like anything at all, except the location which is ideal, because it’s near to restaurants...

    1 night family trip, May 11, 2019

    Verified Expedia guest review

See all 77 reviews