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HB Guest Home

Photo gallery for HB Guest Home

Interior
Living room
Private kitchen
Living room
Desk, free WiFi

Overview of HB Guest Home

HB Guest Home

3.5 star property
3.5-star guesthouse in Waterloo

25 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Shared kitchen
  • Laundry facilities
Map
315 Dear Born Blvd, Waterloo, ON, N2J 4Y9
Main amenities
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Room options

About this area

What's nearby

  • University of Waterloo - 8 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 65 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 83 min drive
  • Kitchener Station - 12 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 28 min drive
  • Guelph Central Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Shiri's Kitchen - 8 min walk
  • Dearborn Restaurant - 8 min walk
  • East Side Mario's - 11 min walk
  • Wildcraft Bar and Grill - 12 min walk
  • Busan Korean BBQ - 16 min walk

About this property

HB Guest Home

HB Guest Home offers an airport shuttle (available 24 hours) for CAD 50 per person one-way. You'll have free perks like WiFi and self parking.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in time from 4 PM - 11 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (14 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 15.00 km*

Other information

  • No alcohol allowed onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Working away

  • Business center

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • Upper floors accessible by stairs only

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Home comfort

  • Air conditioning

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Shared kitchen access

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per night (for guests under 25 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of CAD 50 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-in between 11 AM and 1 AM can be arranged for an extra charge of CAD 10
  • Late check-out can be arranged for an extra charge of CAD 10 (subject to availability)
  • Credit card charges are subject to an extra charge

Parking

  • Extended parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

HB Guest Home House Waterloo
HB Guest Home Waterloo
HB Guest Home
HB Guest Home Two Waterloo, Ontario
HB Guest Home Guesthouse Waterloo
HB Guest Home Guesthouse
HB Guest Home Waterloo
HB Guest Home Guesthouse
HB Guest Home Guesthouse Waterloo

Frequently asked questions

Does HB Guest Home offer free cancellation for a full refund?
Yes, HB Guest Home does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at HB Guest Home?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HB Guest Home?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HB Guest Home?
Yes, there's free self parking.
Is airport shuttle service offered by HB Guest Home?
Yes, an airport shuttle is available. The charge is CAD 50 per person one-way.
What are the check-in and check-out times at HB Guest Home?
You can check in from 4 PM - 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 10 (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near HB Guest Home?
Yes. Nearby restaurants include Shiri's Kitchen (8-min walk), Dearborn Restaurant (8-min walk), and East Side Mario's (11-min walk).

Overall score and ratings

5.6

6.3/10

Cleanliness

5.9/10

Staff & service

6.3/10

Amenities

5.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

6/10 Good

It was clean and friendly staff
Cory, 1-night trip
Verified Expedia guest review

2/10 Poor

Our room was cancelled 5 min. before we left.
Fred, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Was a pleasant stay had a nice room nice bed nice house all together
3-night trip with friends
Verified Expedia guest review

6/10 Good

It was nice to have the comfort of a home, but we felt like we could not go anywhere but in our room - there was a pathway of carpets with a "welcome" mat at the entrance of each room The room on the picture was encumbered with mattresses and linen for other guests, I suppose... I did not see the TV.
1-night romance trip
Verified Expedia guest review

2/10 Poor

Very unfriendly staff. Bad communication due yo heavy accent. The room was not a available. No one there to check in even 20 min. after che k in time. Had to all many times, no call back. Left to find somewhere else to stay and got charged 1/2 price. Thief.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Helen is very nice. Room is super clean. I will be back if I visit Waterloo next time. Strongly recommend !
1-night trip
Verified Expedia guest review

6/10 Good

If you are advertising a living room space it should be available not cluttered with items and rooed off from use. Checking in needs to be smoother as i needed to ho get cash from bank to pay. I assumed i had paid through expedia. Return of ny deposit was a nightmare yoo
Sam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to Hwy 85 and Waterloo University. You will need to drive a little bit to get to the restaurants downtown but it is only an easy 10 minute drive. Farmer’s Market at St Jacobs is only a 10 minute drive to the north
Bill, 1-night trip
Verified Expedia guest review

2/10 Poor

Very disappointing Guest House
This is not a hotel. It is a house. I smelled terrible. The basement has a tenant with same entrance to house as "guests". There is no access to any seating area as the living room had furniture piled up with blankets on the pile with signs that read "off limits" and " do not use" There was a TV in a box in the living room as well but no TV for guest use. The kitchen had piles on the table and countertop that read. " Do not use" . It seemed like the owners were away for a while and just renting out rooms to unsuspecting guests as if it were a "hotel" but you couldn't use any furniture except the bed in the guest room. There were 3 bedrooms upstairs in the house and the guest room was small with a queen sized bed. The bathroom was dirty and was shared with the other rooms so no privacy. The owner had to meet us there as no one lived on the premises for us to pay. She looked at the toilet as she was showing us the room and facilities and flushed it as she said " Oh, it clean... no one use it" Then proceeded to take tissue and wipe off stains under the toilet seat . I could see the black mould in the toilet rim from the hall way.. we did not stay...
Christine, 2-night trip
Verified Expedia guest review