When visiting Matao, Hotel Matão Suites By Mercure is a great choice to consider. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the restaurant. Other highlights include a steam room and a garden.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
76 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Conference space (1485 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Garden
Fitness centre
Sauna
Steam room
Annual offsets purchased for at least 10% of carbon footprint
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 70 per pet, per night
Policies
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Matão Othon Suítes Pousada Matao
Matão Othon Suítes Pousada
Matão Othon Suítes Matao
Matão Othon Suítes
Matão Othon Suítes
Matao Suites By Mercure Matao
Hotel Matão Suites By Mercure Hotel
Hotel Matão Suites By Mercure Matao
Hotel Matão Suites By Mercure Hotel Matao
Frequently asked questions
Does Hotel Matão Suites By Mercure offer free cancellation for a full refund?
Yes, Hotel Matão Suites By Mercure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Matão Suites By Mercure?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Matão Suites By Mercure?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Matão Suites By Mercure?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Hotel Matão Suites By Mercure and nearby?
Hotel Matão Suites By Mercure has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Matão Suites By Mercure?
Yes, there's an on-site restaurant.
What's the area around Hotel Matão Suites By Mercure like?
Hotel Matão Suites By Mercure is a short 14-minute walk from Lago das Garcas Ecological Park and 17 minutes' walk from Memorial Cairbar Schutel.
Hotel Matão Suites By Mercure Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Fair
2 December 2024
Overall it was a very bad experience
Ariane
Ariane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2023
best option in Matao
this place is no frills but good location, easy parking, and decent rooms, beds, showers. great option if you need a place to stay in Matao.
Mohammed
Mohammed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2023
Israel
Israel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2022
Andre
Andre, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 March 2022
Nicholas
Nicholas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2021
Jose Valter
Jose Valter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2019
Was very good
Israel
Israel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 December 2017
Excelent option for Matao, Sao Paulo - Brasil
Well located, new buildong, clean, noce staff and a very good breakfast.
jose
jose, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 January 2017
Good cost benefit
Clean room
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Excelente estadia, quarto extremamente confortável, café da manhã com grande variedade .
SANDRA
SANDRA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Alcides
Alcides, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Gaspar
Gaspar, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
NOS HOSPEDAMOS NESTE HOTEL, TUDO MARAVILHOSO, NOTA 10 , COM CERTEZA QUANDO ESTIVER NA REGIÃO DE MATAO, FICAREMOS LÁ NOVAMENTE
Elisângela
Elisângela, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Liliane
Liliane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Gualberto
Gualberto, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Fernando
Fernando, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Mateus
Mateus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 July 2024
Andre
Andre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
João
João, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
28 June 2024
Lucas
Lucas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Rogerio
Rogerio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
Muito satisfeito!
Estadia excelente, hotel muito bom! Recomendo!
Henrique
Henrique, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 June 2024
Hotel padrão, nada a reclamar... apenas muito caro pelo o que entrega, alem de uma garrafinha de 500 ml de água do frigobar custar R$ 9,00, o que acaba exemplificando a minha opinião sobre o hotel, caro pelo o que entrega.
André
André, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 June 2024
Instalações e café da manhã muito simples para o preço cobrado.