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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel in Região Urbana Homogênea IX with 2 restaurants and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Outdoor pool, pool loungers
Lounge
Interior entrance
Hypo-allergenic bedding, minibar, blackout curtains, soundproofing
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free breakfast
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • 24-hour front desk
  • Arcade/games room

For families (6)

  • Children stay free
  • Playground on-site
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is S$73
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

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View from room

Room (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk
  • Pedro Sanches Square - 5 min walk
  • Macacos Fountain - 7 min walk
  • SESC Pocos de Caldas Community Center - 7 min walk
  • Walter World Theme Park - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Bigodera Chopp Bar - ‬5 min walk
  • ‪Seguso Loja e Wine Bar - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Carlton Plaza Poços de Caldas is a great choice for a stay in Poços de Caldas. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a sauna are other highlights. Fellow travellers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 120 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (BRL 40 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar in shower
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Self-parking costs BRL 40 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas offer free cancellation for a full refund?
Yes, Carlton Plaza Poços de Caldas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carlton Plaza Poços de Caldas?
Yes, there's an outdoor pool.
Are pets allowed at Carlton Plaza Poços de Caldas?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Plaza Poços de Caldas?
Yes. Self-parking costs BRL 40 per day.
What are the check-in and check-out times at Carlton Plaza Poços de Caldas?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Carlton Plaza Poços de Caldas?
No, this hotel doesn't have a casino, but Palace Casino (6-min walk) is nearby.
What is there to do at Carlton Plaza Poços de Caldas and nearby?
Carlton Plaza Poços de Caldas has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Carlton Plaza Poços de Caldas?
Yes, there are 2 on-site restaurants, featuring Regional cuisine.
What's the area around Carlton Plaza Poços de Caldas like?
Carlton Plaza Poços de Caldas is a short 2-minute walk from Thermas Antonio Carlos and 5 minutes' walk from Pedro Sanches Square.

Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Edinan, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Cleide, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel downtown Poços de Caldas
Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Sonia, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Flavia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t like at all
Luciana, 4-night trip
Verified Expedia guest review

2/10 Poor

Luciana, 9-night trip
Verified Expedia guest review

6/10 Good

Is a great area, but they never did renovations , is old appliances. Is not good clean bathrooms,or bedroom floor , they only change the towels and bad sheets is very clean . The staffs all very nice , but you have to pay to park every day , it’s not included on the hotel , is a expensive hotel but is not worth , they need to do it all the renovations to be fair . I’m very disappointed , compare to the others hotels is cheaper than them and they have better hotels.
alexandre, 15-night romance trip
Verified Expedia guest review

2/10 Poor

Flavia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Relaxing stay
The hotel was great. The staff very friendly and helpful. There was an excellent free breakfast, and the lunch and dinner buffet were very reasonably priced. The building is a little older, but very well maintained and very clean. Poços de Caldas is a quiet, lovely resort town in the mountains, that grew around the hot springs there.
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A+ Hotel
Great location and friendly staff. Breakfast is really good as well.
Claudio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

As acomodações são boas e bem higienizadas. Bom café da manhã. Ao fazer o check-out me foi cobrado o valor do estacionamento, apesar de constar como uma facilidade do hotel, assim como café da manhã, Wi-Fi e outras que não me foram cobradas. Quando fiz a reserva a informação de cobrança do estacionamento não constava.
Paulo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is fairly modern and in the middle of the city. Large parking lot (free) across the street. Many restaurants and retail shopping within 2-3 blocks of the hotel. Parks are nearby too and a full service supermarket across the street. Staff at the front desk were very courteous. Rooms were large and offered good views of the mountains nearby. Shower was great. Free WiFi was fast too. Buffet breakfast in the morning (served from 07:00 to 10:00) had many choices and the staff would make omelettes or eggs for you. I would stay here again
Kirk, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

the rooms are very poor, the air conditioner is just one unit in one room no nearly enough and very noisy. there are not any drawers to place our clothing, some of the chairs in the room were broken. The breakfast was very unappealing, not up to health codes. No ice on things that are supposed to be kept cold, no cover or protection over the food. Very disappointing and expensive. Very noisy as well.
5-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

Luiz F, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pocos Carlton
Everything was smooth in the beautiful city of Pocos
michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

6/10 Good

Fine for a simple stay but no luxuries.
Ok hotel for a basic stay, well located for restaurants and shopping in Poços. Room is comfortable enough even if the hotel in general could do with a refurb. Aircon helped keep the heat at bay, the hairdrier worked well, shower had good pressure and plenty hot water even if it was not the best spray head. I wish there would have been free water or coffee/tea making facilities. Wifi was adequate. The pool didn't make me want to go in. Breakfast was uninspiring, the typical 100 different sweet breads, a couple of varieties of melon and too sugary yoghurt. Go have coffee and breakfast or brunch at Ancora Coffee instead. Panedota Bakery also does good coffee and real bread.
Anette, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient and comfortable for a business trip
Located on a central but quiet enough street, my room at Carlton Plaza was big and bright, with a nice shower with plenty of hot water and a hairdrier that actually dried my hair! Front desk was pleasant and helpful, laundry service was quick and cheap. Breakfast was not the most inspiring with the typical 50 types of bread you get on a Brazilian Breakfast buffet, but thankfully there are good options nearby. Would stay again!
Verified Hotels.com guest review

8/10 Very good

Good hotel at a great location
This was a business trip and the first time I have stayed at this hotel. Was greeted upon arrival as expected and check-in must have been the fastest I have ever experienced - All I did was show ID and I was given a key! No re-processing of my credit card (they should have that info anyway from the reservation) and no re-possesing of my passport like I have experience in any other foreign hotel int he world. Since I arrived late at night I was VERY thankful for this efficiency. Room was clean, and comfortable. I would have given it a 5 if the work desk was more ample and there were more plugs for my laptop and mob. phone. Food was acceptable: The full complimentary buffet breakfast was great and paid buffet dinner was adequate, but not as spectacular as b'fast. I hope to go there again in the future.
Verified Expedia guest review

6/10 Good

Marcelo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

HOTEL DO AR CONDICIONADO ULTRASSADO .
O hotel é bom , o ruim péssimo e o aparelho de ar refrigerado antigo não funciona muito ruim mesmo , não entendo como um hotel neste preço não invista e ar de primeira linha lamentável .
Jose Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alessandro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mara, 2-night trip
Verified Hotels.com guest review