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Ibis Styles Surabaya Jemursari

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Front of property – evening/night
Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Ibis Styles Surabaya Jemursari

UNESCO Sustainable Travel Pledge

Ibis Styles Surabaya Jemursari

3.5 star property
Eco-friendly Surabaya hotel with outdoor pool, connected to a shopping centre

8.4/10 Very good

73 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Fitness centre
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Babysitting (free)
  • Playground on site
  • Fridge
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Tunjungan Plaza - 22 min drive

Getting around

  • Surabaya (SUB-Juanda) - 24 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Tandes Station - 19 min drive
  • Margorejo Station - 25 min walk
  • Jemursari Station - 26 min walk
  • Airport shuttle (surcharge)


  • Rumah Makan Sriwedari - 4 min walk
  • Starbucks - 2 min walk
  • Fusia - 3 min walk
  • Ikan Bakar Cianjur - 4 min walk
  • Roti In - 1 min walk

About this property

Ibis Styles Surabaya Jemursari

A great choice for a stay in Surabaya, Ibis Styles Surabaya Jemursari features an airport shuttle. Guests can indulge in massages and enjoy international cuisine at Streats, which is open for breakfast, lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include washers/dryers and fridges. The pool and comfortable beds get good marks from fellow travellers.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 6 floors


  • Check-in time from 2:00 PM until noon
  • Express check-in/out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • Free babysitting


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Playground
  • Free babysitting

Working away

  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage


  • 11 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall


  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchairs available on site


  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Streats – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
J Lounge – On-site lobby lounge.
Woot – This bar is located by the pool.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 102850 for adults and IDR 51425 for children
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Surabaya Jemursari Surabaya
Ibis Styles Surabaya Jemursari Hotel Surabaya

Frequently asked questions

Does Ibis Styles Surabaya Jemursari offer free cancellation for a full refund?
Yes, Ibis Styles Surabaya Jemursari does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ibis Styles Surabaya Jemursari?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ibis Styles Surabaya Jemursari?
Yes, there's an outdoor pool.
Are pets allowed at Ibis Styles Surabaya Jemursari?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ibis Styles Surabaya Jemursari?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Ibis Styles Surabaya Jemursari?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ibis Styles Surabaya Jemursari?
You can check in from 2:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Ibis Styles Surabaya Jemursari and nearby?
Ibis Styles Surabaya Jemursari has an outdoor pool and a fitness centre.
Are there restaurants at or near Ibis Styles Surabaya Jemursari?
Yes, Streats offers international cuisine and poolside dining.
What's the area around Ibis Styles Surabaya Jemursari like?
Ibis Styles Surabaya Jemursari is located a short 17-minute walk from Universitas Islam Negeri Sunan Ampel Surabaya.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

The buffet breakfast is a little bit pricey.
Alexander, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Yew Seng Albert, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Business trip
Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
1-night business trip
Verified guest review

10/10 Exceptional

Great experience to stay here.
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Qomaruddin, 1-night business trip
Verified guest review

10/10 Exceptional

Qomaruddin, 1-night business trip
Verified guest review

10/10 Exceptional

Teddy, 2-night trip
Verified guest review

8/10 Very good

All are in good condition in average.
3-night trip
Verified Expedia guest review

8/10 Very good

The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Its a new and clean hotel.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Syabani, 3-night business trip
Verified guest review

10/10 Exceptional

good experience
it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
toh, 1-night business trip
Verified guest review