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Hotel Ivory Playa Sports & Spa

3.0 star property
Beach aparthotel with spa, near Playa de Muro

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Photo gallery for Hotel Ivory Playa Sports & Spa

Exterior
Exterior
Free WiFi, bed sheets
Reception
Reception

Reviews

9.2 out of 10
Wonderful
Get ready for a fun-filled getaway at Hotel Ivory Playa Sports & Spa, where you can enjoy beach volleyball and parasailing. Unwind with a body scrub or aromatherapy at the onsite spa, relax by one of the 3 pools, or explore the nearby Alcúdia Beach. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Bar
  • Gym
  • Kitchenette
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • 168 smoke-free apartments
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Internet in the lobby
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Kitchenette
  • Private bathroom
The current price is S$111
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio

Free WiFi, bed sheets

Studio

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 room, street view (2+2)

Free WiFi, bed sheets

Apartment, 1 room, street view (2+2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Comfort Apartment, 1 Bedroom, Ocean View (2 People)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Ocean View (2 People)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Sea View (2 + 2)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Sea View (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 People)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Lake View (2 People)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 room, street view (2+1)

Free WiFi, bed sheets

Apartment, 1 room, street view (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 + 2)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Lake View (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, room (pool/garden view 2 Persons)

Terrace/patio

Apartment, room (pool/garden view 2 Persons)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Sea View (2 + 1)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Sea View (2 + 1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 + 1)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Lake View (2 + 1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Aparment, 1 room, view to the street (2 Persons)

Free WiFi, bed sheets

Aparment, 1 room, view to the street (2 Persons)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 room, pool/garden view (2+2)

Exterior

Apartment, 1 room, pool/garden view (2+2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 room pool/garden view (2+1)

Terrace/patio

Apartment, 1 room pool/garden view (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, street view (1 Person )

Free WiFi, bed sheets

Studio, street view (1 Person )

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Studio
  • City view
  • Sleeps 1
  • 2 Single Beds

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Bonavida Apartments

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9.2 out of 10, Wonderful, 69 reviews
The price is S$196
includes taxes & fees
28 Apr - 29 Apr
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About the area

Map
Carretera de Arta (MA 12), Nº113, Alcúdia, Balearic Islands, 07408

What's nearby

  • Platja dels Francesos - 2 min walk - 0.2 km
  • Playa de Muro - 9 min walk - 0.8 km
  • Alcúdia Beach - 11 min walk - 1.0 km
  • Hidropark - 4 min drive - 3.0 km
  • Alcúdia Port - 5 min drive - 3.6 km

Getting around

  • Palma de Mallorca (PMI) - 50 min drive
  • Sa Pobla Station - 19 min drive
  • Inca Station - 21 min drive
  • Lloseta Station - 24 min drive

Restaurants

  • ‪Bellevue - ‬3 min drive
  • ‪L’Épicerie Alcudia - ‬2 min walk
  • ‪S'àmfora - ‬16 min walk
  • ‪El Loro Verde - ‬19 min walk
  • ‪Playero - ‬14 min walk

About this property

Hotel Ivory Playa Sports & Spa

At Hotel Ivory Playa Sports & Spa, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute walk of Playa de Muro. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in sports massages, body wraps and aromatherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A free kid's club and a poolside bar are other highlights, and apartments offer conveniences such as fridges and microwaves. Fellow travellers love the helpful staff.

Languages

Catalan, Danish, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Property size

    • 168 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 3 treatment rooms
  • Sports massages
  • Ayurvedic treatments
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Facials
  • Couples treatment room(s)
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8:30 AM–10:00 AM: EUR 14 for adults and EUR 9.90 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: EUR 21.0 per day

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe (surcharge)
  • Gift shop/newsstand
  • Lockers available
  • Hair salon

Location highlights

  • Next to a golf course

Things to do

  • 24-hour fitness centre
  • Outdoor tennis courts
  • Tennis on site
  • Scooter/moped hire on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Parasailing on site
  • Horse riding nearby
  • Boat tours nearby
  • Windsurfing nearby
  • Mountain biking nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 rooms

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

    Wired internet access is available in public areas for EUR 2.00 for 30 minutes (rates may vary)

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 9.90 for children
  • Safes in guest rooms can be used for EUR 1.70 per day

Children & extra beds

  • Cots/infant beds are available for EUR 4.0 per day
  • Rollaway beds are available for EUR 21.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides bicycle storage for a surcharge. Bicycles are not permitted in guestrooms.

Also known as

Hotel Ivory Playa Sports Alcudia
Hotel Ivory Playa Sports
Ivory Playa Sports Alcudia
Ivory Playa Sports
Hotel Ivory Playa Sports Spa
Ivory Sports & Spa Alcudia

Frequently asked questions

Is there a pool at Hotel Ivory Playa Sports & Spa?

Yes, there are 2 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Ivory Playa Sports & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ivory Playa Sports & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Ivory Playa Sports & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Ivory Playa Sports & Spa and nearby?

Have fun with on-site activities such as parasailing and volleyball, and practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hotel Ivory Playa Sports & Spa also has an indoor pool, a 24-hour fitness centre and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Hotel Ivory Playa Sports & Spa?

Yes, there's an on-site restaurant.

Does Hotel Ivory Playa Sports & Spa have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

Does Hotel Ivory Playa Sports & Spa have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around Hotel Ivory Playa Sports & Spa like?

Hotel Ivory Playa Sports & Spa is a short 9-minute walk from Playa de Muro and 11 minutes' walk from Alcúdia Beach.

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Hotel Ivory Playa Sports & Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Beach
Room
Restaurant
Spa
Bus
Port
Location
Taxi

What guests liked

  • The spa offered rejuvenating treatments, a jacuzzi, sauna, and other relaxing facilities. (5 reviews)
  • The property's location is close to a beautiful long beach with direct access. (7 reviews)
  • Breakfast offered a good selection and tasted amazing with various options every day. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Our first of many stays at the Hotel Ivory

Had a very enjoyable stay at this hotel. The stand out part of this hotel were the staff. Very friendly and welcoming to us on our first ever stay. Room was very comfortable and food excellent. We’ll be back.
Kieran, 7-night trip

8/10 Very good

Good experience. No entertainment + ants in room

Overall good experience with nice room, great view, excellent spa and good food. Not so good: Lack of kids’ entertainment (a kids disco was advertised every day and happened only once), lots of ants in the room (had to buy ant baits from the supermarket)
Shaun, 7-night trip

10/10 Exceptional

High recommended for you D families.

Excellent hotel for young family. Kid friendly activities like face painting, mini disco twice every day. Breakfast buffé and dinner spread was very vast and tasted amazing!! Indoor spa with jacuzzi, sauna etc were fantastic. Even when the weather was rainy outside, we had a wonderful day within the hotel. Sea is just around the corner of the building. Heated outdoor pool is big and nice! Very friendly and helpful personnel, most of them speak good English!
Revathy, 4-night trip

10/10 Exceptional

Good facilities, lovely staff, right next to the beach, cycling facilities, family friendly. Not a lot around it and a bit out of town, was glad to have a car, but it is on a main bus route.
James, 4-night trip

10/10 Exceptional

We really enjoyed our stay at this hotel. The rooms are clean and spacious enough, the pools are nice and the beach is within walking distance. Staff is super friendly! We also like the breakfast and dinner buffet, enough choice and different options everyday.
Lisette, 7-night trip

10/10 Exceptional

Great location close to the beach, good dining options on site, nightly entertainment, easy parking. Very friendly and helpful staff
Henry, 1-night trip

10/10 Exceptional

Enjoyed my stay.
Manuel, 6-night trip

10/10 Exceptional

Good food, amazing view from balcony, close to the beach, close to a supermarket, friendly and helpful staff, descent rooms and bathroom. Would definitively go back.
Florian, 10-night trip

10/10 Exceptional

Quite a good base and very good accomodation with all the ameneties. Lots of restaurants with in 10-15 min walking, bike shop in front of hotel, lovely beach in 1-2 min walk behind the hotel and overall the self catering accomodation with very good room sizes.
siddharth, 4-night trip

10/10 Exceptional

Nice place, heated swimming pool, nice spa, nice kids club, overall would highly recommend
Oyuna, 1-night trip

10/10 Exceptional

The Ivory is a great option in Alcudia. Close to a beautiful long beach, great pools and spa. The room was in great condition. Could not ask for more
KEN, 4-night trip

10/10 Exceptional

Lovely hotel , bit of pain getting beds by pool in morning having to que . staff and entertainment team were all very friendly and helpful ,the shows at the hotel were good entertainment team worked hard on those. Sometimes the service at pool bar was a little slow . Location to beach was amazing with direct access. No issues very clean looked after hotel
Rachel kay, 7-night trip

10/10 Exceptional

Fantastic property in a quieter part of town. However only 10 minutes taxi to the old town & port. Plenty of local restaurants that are great quality whilst being good value.
Kevin, 7-night trip

10/10 Exceptional

A place to go back to...

This was an amazing beach front hotel. It was very well run and offered full and half board, massages, spa treatments, outdoor pools, including a heated one, and lots of other things. It was right across the street from a bicycle rental shop, which I used. I would love to stay there again.
Kevin, 5-night trip

10/10 Exceptional

Great staff! Lovely area!
Devyn, 1-night trip

10/10 Exceptional

Excellent hotel . Friendly staff . Clean rooms and surroundings . Great experience overall .
Amrita, 6-night trip

2/10 Poor

Rooms too old and the cleaning very superficial. The position close to the beach is a positive think but we have been negative impressed by the old style of the rooms and by its poor cleaning.
Annunziata, 3-night trip

10/10 Exceptional

Great
David, 4-night trip

10/10 Exceptional

lovely hotel close to the beach. our room had sea views, bedroom with double bed a wardrobe, window with sea views. living room with kitchenette plus another wardrobe. Bathroom. All staff were friendly helpful.
John, 9-night trip

10/10 Exceptional

In summary, my time at Hotel Ivory Playa was nothing short of extraordinary. The exceptional food, breathtaking location, dedicated entertainment team, friendly staff, rejuvenating spa, and family-friendly atmosphere all contributed to an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking an exceptional and memorable vacation in Alcudia. Thank you, Hotel Ivory Playa, for creating memories that will be cherished for a lifetime.

6/10 Good

Lovely location very nice people but it wasn’t for us. The positives - the location is amazing. Close to a stunning beach. The staff are lovely. The kids entertainers are especially good and had lots of lovely activities such as facepainting and bracelet making. The breakfast was really good. We are vegetarian but it was a good selection. The bad: The entertainment was insanely loud and went on until 1030 ever evening. They very kindly changed our room to one that was further away but it was still loud. Sitting on the balcony we had to shout to hear each other and it really ruined it for us. If you want somewhere with lots of entertainment and enjoy a lively atmosphere you will love it but it wasn't for us.
Susan, 6-night trip

6/10 Good

The hotel is from 80s which you easily can tell. The room and the common areas doesn't look as good as in the pictures. This applies particularly to the corridors, the gym and the outdoor area. The location is close to the busstop and the beach which is nice, however its quite far to Alcudia/Port the Alcudia and good grocery stores. The bike storage is not in the hotel building, but just a few meters away and very good!
8-night trip

8/10 Very good

Lovely hotel. Couldn’t fault the atmosphere or staff. Location is poor. Restaurants around the hotel aren’t the best and the taxi situation is a joke. Nightmare going anyway decent at night. Ages waiting for a taxi to go or come home. Forget about the buses. Most are too full and won’t even stop. When you do eventually get on one the drivers are virtually all escaped lunatics who’ve never driven a bus before or interacted with anyone other than a psychiatric nurse. Mosquito’s are a big problem around here. My legs looks I’ve been shot by a high powered spud gun
Michael, 7-night trip

2/10 Poor

My recent stay at this hotel was extremely disappointing. We had consistent issues with the smell in our room, which I would describe as sewer-like. It was impossible to ignore, and it made the entire stay unbearable. It seemed to get much worse when the AC was on. Considering we were staying during a heat wave with mid-90F heat, it was either have the windows/doors open and have an extremely hot room or run the A/C and try to ignore a sewer smell. Either way, it wasn't a room that anyone would want to be in. I think I talked to 5 different hotel workers about it and the manager. All agreed that it was an issue and they promised they would fix it every day when we were out and every day we would come back to the same issue. The smell always came back when the A/C was on for any length of time. We asked to switch rooms (always no, we couldn't) or asked them to either refund us the nights so we could stay elsewhere or have them book us elsewhere so we didn't have to stay in the stink. The answer was always no even though this seemed reasonable with such a big room issue. It wasn't until the 5th night that they could move us (the last night we were there). That room was fine but the sheer lack of care until night 5 was appalling. I would never stay here again as if you have an issue with a room, you will be out of luck. I wouldn't recommend anyone endure such an unpleasant stay and risk ruining your vacation here.

8/10 Very good

Grosszügige Apartments

Sehr grosszügige Apartments. Die Sauberkeit hingehen lässt noch Luft nach oben. Frühstück Buffet ist riesig, inkl. frischer Zubereitung der Speisen. Die Reception ist sehr freundlich und hilfsbereit.
Andrea, 4-night trip