Old hotel, could be much nicer. Reception staff is fine, some of the restaurant staff is really no good. Too many old people are working here and I have nothing against old people. It is just when it comes to hospitality and hotels, the old people gets their salary and they lost their “appetite to serve” long ago… and it shows.
My room was cleaned and then they left only one towel in the room.
There are no paperwork in the rooms, no menu, no TV guide, no hotel book with services, absolutely nothing!
With the exception of cheese, breakfast is quite low quality for a 5 star hotel.
It used to be a 5 star hotel many years ago, it is not more then 4 now!