Had an overnight stay at this hotel with family of 4. Booked a last minute room (90 minutes upfront).
Room was not prepared and in fact not the one requested (asked bunk bed, got sleep couch). So I had to go ask for additional pillows, blankets, etc. After 30 min, an extra bed, pillows and covers arrived. But too small for my kids. Given it was already quite late by now, we got creative and made do with what we had.
Sleeping couch was very very uncomfortable, did not get much sleep at all.
Overall room was basic, ok on first glance, but not really very clean. Dust, spiderwebs. Bedding was anti-allergic, but i doubt the sleeping couch was. At least, that was what my sinuses told me.
Breakfast was good, you can sit outside with view on beach but … very busy road. Spa is open to children only after 11am.
Overall, stay was mediocre. We stayed at the signature hotel down the road a few years earlier and that was so much better!. There were a few major conferences the next day, sobinam guessing that was the reason the room was not prepared. Still not an excuse. Would not stay here again. Children (6) were also very disappointed .
