Hong Kong International Airport (HKG) - 56 min drive
Shenzhen Station - 5 min drive
Sungang Railway Station - 6 min drive
Hong Kong Lo Wu Station - 8 min drive
Wenjin Station - 13 min walk
Huangbeiling Station - 13 min walk
Xinxiu Station - 17 min walk
Restaurants
新凤城 - 19 min walk
98Club - 19 min walk
雨坊茶艺馆 - 18 min walk
蓝色牙买加Jamaica blue - 20 min walk
国宾大酒店-茶艺室 - 11 min walk
About this property
Palace Hotel
When you stay at Palace Hotel, you'll be within a 10-minute drive of Dongmen Pedestrian Street and Huaqiangbei. Also, Luohu Port and Shenzhen Convention and Exhibition Center are within a short drive. Public transportation is only a short walk: Wenjin Station is 13 minutes and Huangbeiling Station is 13 minutes.
At a glance
Hotel size
150 rooms
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Property amenities
Working away
Meeting rooms
Facilities
Arcade/games room
Fees & policies
Policies
This property accepts credit cards.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Palace Hotel Shenzhen
Palace Shenzhen
Shenzhen Palace Hotel
Palace Hotel Hotel
Palace Hotel Shenzhen
Palace Hotel Hotel Shenzhen
Frequently asked questions
Does Palace Hotel offer free cancellation for a full refund?
Yes, Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Hotel?
Yes, there's free self parking.
What is there to do at Palace Hotel and nearby?
Palace Hotel has an arcade.
Palace Hotel Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.4/10
Staff & service
5.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
18 November 2018
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
4 May 2018
no comments
I had paid through hdfc bank credit card,amount deducted from my Bank Rs 3123.70.Show them message but Hotel Manager & staff denied that they had received payment ,they all dont know English.I reach there at 10.3 pm ,After 2 hours and 15 min I got room allotment when I paid them Cash Again,Due to that they dont rely on Expedia give them payment.They said amount will be credited in my account next day which till date Had not been reflected.I stayed 3 diiferent hotels in china,At every place there is free drinking water bottle in room but they charged 10RMB for that.so overall DON"T GO THERE. Hotel staff at reception is very non sense.
KUKKA
KUKKA, 1-night trip
Verified Expedia guest review
6/10 Good
13 April 2016
No complaints
Hotel was a little out of the way, besides that it was fine, no complaints
Brandon
Verified Hotels.com guest review
8/10 Very good
3 December 2015
Great place for the price
Nice as more expensive hotels. Decor matched the pictures, which is not always the case in China. Nobody spoke English, but WeChat does auto translate, I linked up with a woman at reception desk and then we could communicate.Spa on the 3rd floor is 24 hours, and prices are low.
Daniel
Verified Hotels.com guest review
4/10 Fair
10 April 2015
Questionable choice on my part
when I arrived I had been up for 36 hours. The staff at the front desk could not speak English and when then made up the bill they put me in a double in lieu of a single queen as I had reservations for. The cost was over $42 per night which is $9 plus more than I agreed to in my reservation. When I questioned the room and the amount nobody could speak any English. I was so tired I said fine and went to bed. The next day I tried again to request that they are wrong with the amount of the room. Accept for that it was okay. The room needs repair, carpet stained, water marks on exterior walls, no TV station with English speaking (CNN), room had strong mildew smell.